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faq
522 0 Read more

Why is it called solution? What can be included on your solution?

We provide to customer a full  Prinstore solution for your website, including printshop template with many a lot of premium plugins integrated for your website.  Recently, eCommerce is not only...
vincent
By vincent
faq
103 0 Read more

You say you will provide Product Training if I buy the Marketplace or Enterprise Tshirt Package, How can I get this training? Via ticket or online video or call?

Normally, when customers buy our product, they can get our support and guidance via ticket support system. Howver, for the Marketplace and Enterprise Tshirt package, we do provide the online training...
Sam Helen
By Sam Helen
faq
76 0 Read more

Can I install and use the package I buy on many different domains?

No, you just can use it on 1 domain. We just give you the support and update and license on 1 domain. If you have many domains and need to use on your available domains, please contact us then we...
Sam Helen
By Sam Helen
faq
89 0 Read more

Can the customers save their design for the next time?

Yes, Of course. After your customers complete designing, they can save or share their design instead of adding to cart. They can manage their designs and use them for the next time.
Sam Helen
By Sam Helen
faq
106 0 Read more

How can I create templates?

There are 3 ways to create template, details as follow:- In NBDesigner Product tab, see: http://prntscr.com/hdkvss- In NBDesigner Product tab → go to manage templates, see...
Sam Helen
By Sam Helen
faq
81 0 Read more

What are image formats customers can uploaded?

Customer can upload custom images in .jpg, .png and .svg format.
Sam Helen
By Sam Helen
faq
120 0 Read more

What are the file format of output design?

It would be downloaded and saved in .pdf, .svg, .jpg or .png file format.
Sam Helen
By Sam Helen
faq
80 0 Read more

Can our customers customize the T-shirt then place orders to us for printing?

Yes. With our online designer plugin in T-shirt solution, your customers can design what they like in the fastest way.
Sam Helen
By Sam Helen
faq
83 0 Read more

Which payment options are available?

You can make payment through Paypal/Onepay, Bank transfer or Visa/Credit card
Sam Helen
By Sam Helen
faq
101 0 Read more

Will it support multi languages and currencies ?

Yes, it does support websites with multiple language and currencies.
Sam Helen
By Sam Helen
faq
70 0 Read more

Can I customize our Solutions?

Our solutions are built to be customized to fit your business by using the powerful configuration in both back-end and front-end WITHOUT interfering with the coding. If you cannot find the...
Sam Helen
By Sam Helen
faq
107 0 Read more

Who upgrades CMS version?

Although you can install some more plugins and upgrade CMS yourselves, as the solutions packages are integrated seamlessly by our team to ensure the best performances, so we HIGHLY NOTE that CMSMART...
Sam Helen
By Sam Helen
faq
92 0 Read more

What differences between Theme-Forest Items versus Cmsmart Package solutions?

They are different but have the same concept of product development. In some way, we can consider Item sold on Themeforest as a Basic Theme and on Cmsmart as Advanced solutions.  On Themeforest,...
Netbase
By Netbase
faq
87 0 Read more

Can I install new extensions to our packages?

Yes, you can! But you should ask our consultants before doing this, especially if you are SMB and using our Auto Renewal services, we prefer to do it for you.
Netbase
By Netbase
faq
83 0 Read more

What happen if I cancel our Renewal?

You can cancel the Auto-Renewal anytime or do not need to buy again Standard Payment if you don't have a plan. You can use the product on your domain for lifetimes, but you cannot open ticket support...
Netbase
By Netbase
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Since 2012 we aim to become the leader in providing completed ecommerce solutions to SMB business around the world. Today we have been supporting over 50,000+ clients and work for 2,300+ projects on different aspect of development services for your ecommerce business. Become trusted partner and grow up with your business is our sole priority.

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