Help To Issue A Refund For Me
About This Service
If you bought something but don't feel satisfied, Cmsmart Buyer Protection Program can help. The objection is to protect our beloved customers in the CMSmart marketplace, we always improve the customer services policy towards the customer's satisfaction. Furthermore, we would like buyers to have strong goodwill in buying our products. CMSmart's Refund Policy** reflects a 100% guarantee of buyers' satisfaction, Marketplace assures to protect buyers' rights, and we will give a full refund within 07 days. To make sure the Cmsmart staff and customers have a good negotiation before a client claims a refund, here are some rules: Buyers open a ticket to request a refund. If a refund is accepted, the value of the refund will be CHANGED INTO REWARD POINTS for buyers. We will not ISSUE REFUND BY MONEY **A customer cannot get a full refund if:** - The client has downloaded the item bought. As the system records their download times, so there will be clear proof relating to this matter. - Never request a refund for a product if you have not used it and decided that you don't need it after purchasing. All the same, cases will be completely refused from our side. - you don't open any ticket support - you write a bad review about the products before opening any ticket support - you don't contact us before but opening a Paypal dispute - you refuse to give us information to give support - you open too many tickets at the same time - you treat the supporter in a rude manner without respect - the customer has rejected the issues ticket and is not in corporate with us to solve the problem We hope you find this article helpful. If you have any questions about your products, you could contact us. **Skype: dao.nt@netbasejsc.com or WhatsApp: +84 926 365 996 We are always willing to answer any of your questions.
Frequently Asked Questions
Since 2012, CMSMART started helping store owner, digital marketer, start ups or traditional commerce business to set up their store online with Open Sources platform like Virtuemart, Magento, WooCommerce, Shopify, BigCommerce or custom built website . Now we have tracked record of over 20K+ projects ( from 50$ - 100k$) supported by us.
And we discovered that 90% of our client faces a big problem during their ecommerce business…
The problem with our client, the store owner or shop owner or their website developer, is the costive investment of time and complicated tasks of hosting set up, storefront customize, store configuration, payment and shipping setting, extension research and customize process, open sources version upgrades,security and bug fixs, hiring and managing to work with various freelancer developers, updating with new technology, integrated with marketing & sales app, site performances and so on…
Since 2022, we think that Ecommerce Club can overall solve these problem and our client’s headache by gathering all the appropriated resources and talents into a simple approach of full services subcrition which backed by our team of extensive experience in ecommerce development and operation. From now on, our clients don’t have to deal with various tasks themeselves while focus on runing their business and support their clients.
We will try our best to handle the complicated tasks of set up and running their ecommerce website and system.
We research, train the team with SOP and set up packaged services which is clearly cover the nessesaty of each and every ecommerce operation.
The packaged Services is published widely so any shop owner, ecommerce developer can access and start using it by open ticket support and request the tasks to be done.
We try to define the services into timeframe- tasks as clear as possiple and improve the process of task implementation for both our staff as well as club member who need the task to be done well
Shop owner can open unlimited task as well as they want, or they can cancel their development resources if they don’t need any more.
From open sources template and plugin installation to enterprise website development and customization, we tried to open support for as much as possiple. In fact we support well – known open sources ecommerce platform like Magento, Shopify, WooCommerce, Headless Commerce…as well as Custom Development like React, Vue, JS, HTML
For store and sales operation, we are trying to help our shop owner with content and product development, landing page set up and development, sales and marketing features intergations, payment gate way development, shipping and fullfillment api intergration,CRM, erp and accounting, mobile app development …
For sales and marketing, we want to be helpful in tasks of promotion banner design, graphic design, facebook marketing support, youtube marketing support, adword campaign, newsletter set up, SEO, social media management…
For ecommerce industry and know how, we try to support as much as possiple retail shopping, web 2 print solution, booking business, company website with or without shopping cart..
We are adding more and more ecommerce services monthly so store owner can select and decide to use the services that best suited to their need at the right time.
Store owner can assign different stores development projects to us at the same time. Our team will find the approachs to alllocate the development resources to meet up with your bsuiness demand
No! We’ll work with any website regardless of where it's hosted.
We understand that different websites have different needs and that people have realistic budgets that they have to meet.
That being said, we may not be able to achieve your speed and security goals on a shared hosting provider. If you'd like to upgrade, we have a great list of recommendations and trusted hosting partners.
Firstly, you will need to understand and define the project requirement and what includes and not included in each services that you want us to do.
Later, you need to prepare the budget and the timeframe to work with our developer to review the accomplisted tasks or projects.
You should also invite more team member to join the project development team
Our Ecommerce Service is for all ecommerce partners that wants to
1
Outsource your Ecommerce Business with a Know-How Tech Team Supported by a Smart Management Tool
2
Manage your Store Development project from small front-end tasks to full project development in Agile Approach
3
Develop and deploy any Complex eCommerce Marketplace or integrate CRM, ERP system to your platform business
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