Help To Issue A Refund For Me

If you bought something but you don't feel satisfied, Cmsmart Buyer Protection Programe can help. With the objection is to protect our beloved customers on CMSmart market place, we always improve the customer services policy towards the customers satisfactions. Further more, we would like buyers have a strong goodwill in buying our products.

CMSmart's Refund Policy reflects a 100% guarantee on buyers satisfactions, Marketplace assures to protect buyers' right, we will give a full refund within 07 days.

To make sure the Cmsmart staff and customers have a good negotiation before a client claims a refund, here are some rules:

Buyers open a ticket to request a refund.  If refund is accepted, the value of refund will be CHANGED INTO REWARD POINTS for buyers. We will not ISSUE REFUND BY MONEY

A customer cannot get full refund if:

• The client has downloaded the item bought. As the system records their download times, so there will be a clear proof relating to this matter.
• Never request a refund for a product if you have not used it and decided that you don't need it after purchasing. All the same cases will be completely refused from our side.
• you don't open any ticket support
• you write a bad review about the products before opening any ticket support
• you don't contact us before but opening a Paypal dispute
• you refuse to give us information to give support
• you open too many tickets at the same time
• you treat the supporter in rude manner without respect
• customer have rejected issues ticket and not in corporate with us to solve the problem