WhatsApp CRM Wix Store Integrations
About This Service
The Wix Stores WhatsApp CRM integration is a powerful tool bridging the gap between your Wix online store and the widely used WhatsApp messaging platform. This service utilizes the WhatsApp Business API to provide a streamlined communication channel between you and customers. The integration can be set up through various platforms, each offering unique features.
What We Offer
Our integration service provides various capabilities to improve your customer interactions including:
- Automated Messaging: Auto-respond to frequently asked questions to reduce workload on your service team and enable quick customer query responses.
- Order Notifications: Send real-time order confirmations, shipping updates and other details directly to customers via WhatsApp.
- Abandoned Cart Recovery: Send cart abandonment reminders to recover lost sales opportunities.
- Shared Inbox: Manage all WhatsApp customer chats in one collaborative inbox to ensure no message slips through the cracks.
- Wix Store Catalog: Sync your online store catalog to showcase products directly in the WhatsApp Business account.
Why Choose Our Service
Choosing our Wix Stores and WhatsApp integration brings multiple benefits. Our service efficiency is unparalleled thanks to order update webhooks, eliminating manual checks. Customer engagement reaches new levels by contacting shoppers on WhatsApp’s ubiquitous platform. Additionally, advanced automation handles common questions so staff can resolve more complex queries. The integration seamlessly connects WhatsApp with your Wix store and existing service systems, enabling you to respond to messages directly from your CRM or helpdesk. This unified process optimizes efficiency and facilitates superior customer experiences.
Frequently Asked Questions
Since 2012, CMSMART started helping store owner, digital marketer, start ups or traditional commerce business to set up their store online with Open Sources platform like Virtuemart, Magento, WooCommerce, Shopify, BigCommerce or custom built website . Now we have tracked record of over 20K+ projects ( from 50$ - 100k$) supported by us.
And we discovered that 90% of our client faces a big problem during their ecommerce business…
The problem with our client, the store owner or shop owner or their website developer, is the costive investment of time and complicated tasks of hosting set up, storefront customize, store configuration, payment and shipping setting, extension research and customize process, open sources version upgrades,security and bug fixs, hiring and managing to work with various freelancer developers, updating with new technology, integrated with marketing & sales app, site performances and so on…
Since 2022, we think that Ecommerce Club can overall solve these problem and our client’s headache by gathering all the appropriated resources and talents into a simple approach of full services subcrition which backed by our team of extensive experience in ecommerce development and operation. From now on, our clients don’t have to deal with various tasks themeselves while focus on runing their business and support their clients.
We will try our best to handle the complicated tasks of set up and running their ecommerce website and system.
We research, train the team with SOP and set up packaged services which is clearly cover the nessesaty of each and every ecommerce operation.
The packaged Services is published widely so any shop owner, ecommerce developer can access and start using it by open ticket support and request the tasks to be done.
We try to define the services into timeframe- tasks as clear as possiple and improve the process of task implementation for both our staff as well as club member who need the task to be done well
Shop owner can open unlimited task as well as they want, or they can cancel their development resources if they don’t need any more.
From open sources template and plugin installation to enterprise website development and customization, we tried to open support for as much as possiple. In fact we support well – known open sources ecommerce platform like Magento, Shopify, WooCommerce, Headless Commerce…as well as Custom Development like React, Vue, JS, HTML
For store and sales operation, we are trying to help our shop owner with content and product development, landing page set up and development, sales and marketing features intergations, payment gate way development, shipping and fullfillment api intergration,CRM, erp and accounting, mobile app development …
For sales and marketing, we want to be helpful in tasks of promotion banner design, graphic design, facebook marketing support, youtube marketing support, adword campaign, newsletter set up, SEO, social media management…
For ecommerce industry and know how, we try to support as much as possiple retail shopping, web 2 print solution, booking business, company website with or without shopping cart..
We are adding more and more ecommerce services monthly so store owner can select and decide to use the services that best suited to their need at the right time.
Store owner can assign different stores development projects to us at the same time. Our team will find the approachs to alllocate the development resources to meet up with your bsuiness demand
No! We’ll work with any website regardless of where it's hosted.
We understand that different websites have different needs and that people have realistic budgets that they have to meet.
That being said, we may not be able to achieve your speed and security goals on a shared hosting provider. If you'd like to upgrade, we have a great list of recommendations and trusted hosting partners.
Firstly, you will need to understand and define the project requirement and what includes and not included in each services that you want us to do.
Later, you need to prepare the budget and the timeframe to work with our developer to review the accomplisted tasks or projects.
You should also invite more team member to join the project development team
Our Ecommerce Service is for all ecommerce partners that wants to
1
Outsource your Ecommerce Business with a Know-How Tech Team Supported by a Smart Management Tool
2
Manage your Store Development project from small front-end tasks to full project development in Agile Approach
3
Develop and deploy any Complex eCommerce Marketplace or integrate CRM, ERP system to your platform business
Related Services
(Wix) Automated Order Confirmation & Tracking
Wix businesses often handle high volumes of orders. Customers frequently inquire about order statuses, creating a need for efficient communication. WhatsApp automation can streamline these updates, saving time and improving satisfaction.
(Wix) Abandoned Cart Recovery Messages
Many Wix businesses lose sales due to cart abandonment. Automated WhatsApp reminders encourage users to return to their cart, often converting sales with timely follow-up.
(Wix) Customer Support Chatbot for FAQs
Wix businesses can boost customer support by integrating a WhatsApp AI chatbot. Available 24/7, it answers FAQs and handles inquiries, reducing staff workload and enhancing customer satisfaction by providing instant responses.
(Wix) Appointment Reminders for Service-Based Businesses
Service businesses on Wix can boost efficiency and reduce lost revenue with automated WhatsApp reminders. These timely messages not only minimize appointment no-shows but also provide a convenient way for customers to reschedule, ensuring a smoother booking process.
Recently, we discovered how client loving working with us by their 5 star recommedation
Since 2012, Printcart has been committed to becoming a leader in providing complete eCommerce solutions for SMBs worldwide. Today, we support 50,000+ clients and have successfully delivered 2,300+ projects across various eCommerce development services. Our priority is to be a trusted partner that helps businesses grow, scale, and succeed in the digital print industry.
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