we want to give our customers the option to design and order multiple versions of the same product at once. But when adding a 2nd version with a different design to the cart, both elements are combined to 2 copies of the 2nd version, while the first version of the design is lost.
How do we go about configuring a product so it is possible to order multiple designs of the same product at once?
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Hi
At this time our extension just allows designing 1 product at once, after check out it will be saved in your account so you can start designing another product.
But if you want to design multiple products at once you can open multiple tab.
We will develop this function in the future
Hello Vincent,
for example designing gift cards. I want to make cards for multiple people that each have their name on the card. So I design the first card, put the first name on it, save it to cart. Then I open the designer again, change the name, save it to cart, and suddenly I have 2 gift cards with second name in my shopping cart.
How do I set up the product so I can have multiple versions with different designs in the cart, without having to go to check out for each design individually? Using multiple tabs doesn't help, only the latest design is saved.
This behavior is very counter-intuitive, since we expect our customers to create multiple designs in a single order, and the result is not at all what we want.
Hi
At this time our extension allows customers design and add to cart 1 product at once, after add to cart this product will be saved so they can continue designing other product.
when they finish designing they can check out with all product in their cart.
Vincent
Hello Vincent,
we want to allow our customers to order multiple designs of the same product at once. It is perfectly fine if they can create 1 design at a time, but the problem is when creating the 2nd design, the first one is lost forever.
The process is:
1. Pick product
2. Create design
3. Add to cart
4. Go back to same product
5. Create 2nd design
At this point the first design is lost. Is it not possible to create multiple designs with this extension?
Yep, our extension allows your customers to create another design after add to cart the older design.
We will develop this function in the next 2 months, so I will give you free upgrade if you purchase our extension at this time
Vincent