Frequently asked questions
PRINTMART | Magento Printshop website Integrated Online Design Package

You can cancel the renewal fee at any time. After you cancel the renewal fee, you can use our product on your domain for a life time, but you can not open a support ticket or download the new upgraded version. If you want to update to the latest version you have to buy our product again with 45% sales off. Therefore, please consider carefully before you cancel the renewal fee.

Yes, of course. You only need to pay for the difference between the 2 packages but only in case your package support is still available.

- Auto Renewal Payment: With this package, you have 6 months to receive our support, download and upgrade FREE. You DON'T need to buy the product again but after the first 6 months, you have to pay a small recurring fee for every next 6 months to maintain our support, download and upgrade FREE.

- Standard Payment: You only pay ONCE for this payment, you will receive our support, download and upgrade FREE in 6 months. But after 6 months, if you want to upgrade, download or support, you HAVE to buy again with 45% sales off.

90% of our customers choose Auto Renewal Payment because not only our customers may save a lot of money but also their sites are always up -  to - date.

The higher level packages will have all the features of the lower lever package but more premium features. We provide 3 levels of the package as below:
- The advanced package ($599): It is a package with Standard plugins; Price Matrix and Order upload are the most outstanding features available in this package.
- Premium package ($799): It includes Advanced package + Powerful plugin- Online Designer + other Sales and Marketing plugins.
- Enterprise package ($1,249): It includes Premium package + some powerful plugins for Enterprise business such as CRM, Multi-vendor…
You are recommended to refer the premium or enterprise package because they include Online designer tool- a necessary feature for printing business. For more details, please read carefully at this link:


We offer FREE installation to customers who buy a full package. Our dev team will install the whole package for you without charging any fee.

Yes, we support multiple fonts in the admin panel. You can select anyone you like.

Yes, this package supports Multi-language & Multi-currency. You can set up languages & currency for your website to suitable with your business target market. 

Yes, you will.

It supports all kinds of product: simple products, virtual products, downloadable products, configurable products, grouped products…

Yes, you can create coupon codes for all customers or a specific group of customer or for anyone who makes a purchase.

Yes, customers can attach or upload their files to place orders.

Yes, they can manage their designs and get approve or reject information in a customer account.

Yes, customers can pre-calculate the shipping cost for any product or a specific order.

Yes, Shop Owner can configure to block all the unavailable days for delivery in the back-end. In the front-end, the days off will be hidden in the smart calendar and your customers can't select this day for delivery.

Yes, you can add text, art, images.

Yes, you can add QR code text and customize QR code layers.

Yes, you can preview product designs with “zoom in”, “zoom out” or “preview design” pop-up

The orders with product designs will be managed separately right in the backend. The shop owners can view designed images, approve or reject, download the designed images or export to PDF file.

We  follows the Agile development methodology. We deliver our solution through weekly sprints.We ensure a transparent process with clear milestones. We use project managment tools/ system which should be mentioned as Slack, Jira, & Cloodo.

Our implementation consists of 6 steps:

- On board and kickup: Invite you to our channels, you can chat directly with our dedicated team working on your projects and clarify all questions.   

- Setup and Installtion:  Our team will collaborate with customers to make sure all requirements are understood correctly. We follows the Agile development methodology. We update & deliver our progress through weekly sprints

- Testing and acceptance: During this stage, we will set weekly meeting for customer to test and give any feedback/comments or questions for improvement, design, worfklow and functions changes, or technique aspects.  At the end of the meeting, we will discuss and agree on how to improvement , any adjustments or any new requirements.

- Extra customization and extra options: Once the customer accept the result from previous stage, they also add extra requirments or extra options. We will customize and adjust all the new adjustments based on customer's demands. Of course, any extra tasks may require extra cost.

- Go Live : when everything is ready, we move to go live with the system. During this phase, we will get the system up and running, you only focus on your bussiness.


- Maitenance and further development:  We offer the maintenance service to make sure there is no delay in support, fix bugs  or training your staff the best way to use the system. Any further development could be rasied and requested to our dedicated team to make the system perfect with your bussiness and your customer's experience.  

Web-to-print is a service that provides print products via online storefronts. It's also known as "remote publishing" or a "print e-commerce solution". Both businesses and the general public can take advantage of these services. Some web-to-print software allows the client to alter the typeface, copy, images, and layout. It is often possible for clients to upload their own unique content for automated print production

Magento is an ecommerce platform built on open source technology which provides online merchants with a flexible shopping cart system, as well as control over the look, content and functionality of their online store. Magento offers powerful marketing, search engine optimization, and catalog-management tools

Magento does not offer web2print out of the box. However, if you want to implement it on your ecommerce site, you can consider one of the three scenarios:

✔ Installing an extension by adding nice web2print features to your site
✔ Integrating it with the third-party web to print softwares or services. The drawback is that you can barely customize it, so you will need to deal with the features as it is in the initial version.
✔ The third option is a bit more sophisticated; thus, it will cost you more: you can hire Magento developers to create a business-specific web2print solution for your particular ecommerce site.

CMSMART is the leader in the devevelopment magento web to print solution and Printmart is among our best solution



Recently, we discovered how client loving working with us by their 5 star recommedation

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