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faq
152 0 Read more

Which Package is better?

When you begin to start an e-Commerce project, you may think that you just need to invest one time to have the full solution to what you want. But soon you will discover that your project will need...
Sam Helen
By Sam Helen
faq
185 0 Read more

What is CR - Custom Request?

The Pricing is built base on an experienced combination of both Standard features and Custom Development. There is no workflow that suitable for all kinds of business and that is valued of customer...
Sam Helen
By Sam Helen
faq
161 0 Read more

Can I upgrade or transfer between different packages or pricing option?

- Yes, you can, however, it will greatly depend on your current project situation.  It is often to upgrade your package to a higher level but in some cases, you can completely lower it. Please do...
Sam Helen
By Sam Helen
faq
165 0 Read more

What is the Installation or Support for 3Rd Product?

We are happy to install 3rd product on your project but we are not responsible for any bugs/incompatible features reported by our own 3rd product. Any cost arising regarding the configuration,...
Sam Helen
By Sam Helen
faq
150 0 Read more

Do I have to pay for any extra license fee for 3rd Product in the Package?

For most of the integrated 3rd Products in our packages, you do not have to pay for the license fee and our company will pay and use our developer license for your project and that is one of the...
Sam Helen
By Sam Helen
faq
448 0 Read more

Can I install and use the package I buy on many different domains?

No, you just can use it on 1 domain. We just give you the support and update and license on 1 domain. If you have many domains and need to use on your available domains, please contact us then we...
Sam Helen
By Sam Helen
faq
261 0 Read more

Which hosting should I use if I use your package for my website?

Our package can run well on both Shared-hosting and Dedicated Hosting. Besides, we also provide the hosting and maintenance package for the site. You can refer at this...
Sam Helen
By Sam Helen
faq
296 0 Read more

Does your package has the functions of Bulk products import option i.e. CSV or an excel file?

Yes, it does support bulk products import option via CSV file
Sam Helen
By Sam Helen
faq
239 0 Read more

Is this package fully responsive?

Yes, it is. All layouts fit and look great on different size of device like desktop, mobile phone, and tablet.
Sam Helen
By Sam Helen
faq
503 0 Read more

Does it support RTL language?

Yes, it supports RTL language
Sam Helen
By Sam Helen
faq
329 0 Read more

Does this package support multi-languages?

Yes, our package does support multi-languages, then you can easily translate it into your wanted languages.
Sam Helen
By Sam Helen
faq
292 0 Read more

Can I customize our Solutions?

Our solutions are built to be customized to fit your business by using the powerful configuration in both back-end and front-end WITHOUT interfering with the coding. If you cannot find the...
Sam Helen
By Sam Helen
faq
223 0 Read more

Who upgrades CMS version?

Although you can install some more plugins and upgrade CMS yourselves, as the solutions packages are integrated seamlessly by our team to ensure the best performances, so we HIGHLY NOTE that CMSMART...
Sam Helen
By Sam Helen
faq
313 0 Read more

What differences between Theme-Forest Items versus Cmsmart Package solutions?

They are different but have the same concept of product development. In some way, we can consider Item sold on Themeforest as a Basic Theme and on Cmsmart as Advanced solutions.  On Themeforest,...
Sam Helen
By Sam Helen
faq
336 0 Read more

Can I install new extensions to our packages?

Yes, you can! But you should ask our consultants before doing this, especially if you are SMB and using our Auto Renewal services, we prefer to do it for your.
Sam Helen
By Sam Helen
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