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faq
308 0 Read more

What differences between Theme-Forest Items versus Cmsmart Package solutions?

They are different but have the same concept of product development. In some way, we can consider Item sold on Themeforest as a Basic Theme and on Cmsmart as Advanced solutions.  On Themeforest,...
Sam Helen
By Sam Helen
faq
331 0 Read more

Can I install new extensions to our packages?

Yes, you can! But you should ask our consultants before doing this, especially if you are SMB and using our Auto Renewal services, we prefer to do it for your.
Sam Helen
By Sam Helen
faq
139 0 Read more

What happen if I cancel our Renewal?

You can cancel the Auto-Renewal anytime or do not need to buy again Standard Payment if you don't have a plan. You can use the product on your domain for lifetimes, but you cannot open ticket support...
Sam Helen
By Sam Helen
faq
164 0 Read more

Why Auto Renewal and Standard Payment?

A solution is really a big website or in fact, it is a completed e-commerce system. Anyone who has enough experience running online business understanding that we need a lot of resources to develop,...
Sam Helen
By Sam Helen
faq
131 0 Read more

Tell me the different benefits of buying your solutions?

Sure, you save a lot of times and money when using our packages for your niches industry, rather than do it by yourselves. We are serving thousands of clients monthly and have experiences and...
Sam Helen
By Sam Helen
faq
159 0 Read more

Can I cancel monthly fee anytime?

Definitely YES!  for both Premier and/or Standard package, you still cancel anytime and still can use the package and keep the product and any source code or modified/ or customized feature with...
Sam Helen
By Sam Helen
faq
192 0 Read more

Which Package is better?

When you begin to start an e-Commerce project, you may think that you just need to invest one time to have the full solution to what you want. But soon you will discover that your project will need...
Sam Helen
By Sam Helen
faq
149 0 Read more

What is CR - Custom Request?

The Pricing is built base on an experienced combination of both Standard features and Custom Development. There is no workflow that suitable for all kinds of business and that is valued of customer...
Sam Helen
By Sam Helen
faq
140 0 Read more

Can I upgrade or transfer between different packages or pricing option?

- Yes, you can, however, it will greatly depend on your current project situation.  It is often to upgrade your package to a higher level but in some cases, you can completely lower it. Please do...
Sam Helen
By Sam Helen
faq
164 0 Read more

What is the Installation or Support for 3Rd Product?

We are happy to install 3rd product on your project but we are not responsible for any bugs/incompatible features reported by our own 3rd product. Any cost arising regarding the configuration,...
Sam Helen
By Sam Helen
faq
148 0 Read more

Do I have to pay for any extra license fee for 3rd Product in the Package?

For most of the integrated 3rd Products in our packages, you do not have to pay for the license fee and our company will pay and use our developer license for your project and that is one of the...
Sam Helen
By Sam Helen
faq
142 0 Read more

You say you will provide Product Training if I buy the Marketplace or Enterprise Tshirt Package, How can I get this training? Via ticket or online video or call?

Normally, when customers buy our product, they can get our support and guidance via ticket support system. Howver, for the Marketplace and Enterprise Tshirt package, we do provide the online training...
Sam Helen
By Sam Helen
faq
119 0 Read more

Can I install and use the package I buy on many different domains?

No, you just can use it on 1 domain. We just give you the support and update and license on 1 domain. If you have many domains and need to use on your available domains, please contact us then we...
Sam Helen
By Sam Helen
faq
129 0 Read more

Can the customers save their design for the next time?

Yes, Of course. After your customers complete designing, they can save or share their design instead of adding to cart. They can manage their designs and use them for the next time.
Sam Helen
By Sam Helen
faq
152 0 Read more

How can I create templates?

There are 3 ways to create template, details as follow:- In NBDesigner Product tab, see: http://prntscr.com/hdkvss- In NBDesigner Product tab → go to manage templates, see...
Sam Helen
By Sam Helen
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