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Dear Bell,
Thank you for your purchasing our products.
I am Janet, happy to support you.
Sorry for late reply because we have 2 days off weekend.
Please follow your ticket ID: 581d03a62c0875d7547a7b02 and then provide your information for us and then our developer will help you right now.
Best regards,
Janet.
Hi support,
We are here to doing business, dont delay our work and give us good support and real services, this is the first time im facing this kind of problem, pay money and didnt get the file as i i see on demo. reply in 2 hours from now, if not we will request the refund and reported to paypal and credit card company of this transaction.
Thanks.