I am using your demo product and really like it!
My only problem is that most of my products (flyer's and postcards) will include text fields with placeholder text within that my customers will need to replace with their own text usually by copying and pasting it directly into the field. The text could be a paragraph or two in length which causes the text box to expand horizontally which wont work because the field is to wide.
Is there a way to constrain the text field whereas the text field will expand vertically instead if the width is already established. I tried most of the settings in the back-end and can't get it to work.
Additionally, I also wanted to esquire about the PDF output, is the file truly print ready assuming all images are 300 DPI.
Thanks
4.9/5 ratings
Hi Michael,
Many thanks for your interest in our product. I am Janet, it is my pleasure to support you in this case.
- Add Textbox: http://prntscr.com/lxb9xd - The width of the text will be kept, only adding the line when the text is longer.
Additionally, I also wanted to esquire about the PDF output, is the file truly print ready assuming all images are 300 DPI.
=> Yes, of course. Our plugins can do that.
If you have any question, feel free to contact me via Skype or WhatsApp to get the quick response and the best offer. I am available to support you anytime.
Have a nice day,
Yours sincerely,
Janet.
================
Skype/ Email: janet@cmsmart.net
Phone/ WhatsApp: +8491 402 5709
Thanks for the reply!
I did some further testing and found there is a problem with image alignment in both the output files and upon re-editing of an previously ordered document.
I made a design template using the template manager by uploading a Hi Res jpg file with grey boxes to indicate where the customer should place there images on the document and saved it.
Then I opened the product on the site and clicked the Start Design and placed images on top of the grey boxes aligning them to each other using the layout guides generated from your plug-in and hit the process button and completed the order.
On the order details page is a link that allows the customer to download the file in PNG JPG and PDF formats. I downloaded all formats and the images moved and were out of alignment in all output files especially the PDF file which is my preferred format, with the PNG being the best. Additionally when I open the Edit Design link on the Order Detail page the same design file from the order shows the same alignment issue.
Is this an issue with the demo I’m using or is it something else?
I plan on using this plug-in on multiple domains so I need to make sure it works properly, the proper alignment of elements is very important for my products.
Could you please let me know what can be done to prevent this?
Thanks
Hi Michael,
I am Janet here, how are you?
With your issue, our developer has fixed and I already answered via email to you.
So if you have any specific question, feel free to let me know.
Regards,
Have a nice working day,
Janet.