lost username

By Henry April 20, 2016 481 3 Replies

On your site there is not reset for username.I forgot mine and when i put the verification code in there with my name it rejects it.How do i get my old account back since i have purchase done.I also managed to insall and the theme is so slow when it load?...why

3 Replies

Sophia Supporter
- Submit: 20/04/2016 10:04AM
Hello Henry,

Thanks you so much for your purchase our product and hope you have a good working day.

I am Sophia, Senior Project Consultant and I am here to work with you, so is this your email adress - the henry@vabao.com.gh?

Please let me know so i am happy to help you reset for your Username and after that please help us to open an ticket support at this link: http://cmsmart.net/support_ticket/
Our Developer will be check and solved for your problem.

in case you have other question, please don't hesitate to let me know.

Best regard
Henry
- Submit: 21/04/2016 03:04AM
Hello My old account email is henrycobblah@gmail.com and the name on the account is henry niiayi cobblah
Sophia Supporter
- Submit: 21/04/2016 05:04AM
Hello Henry,

Thanks so much for your quick response. I will reset for your usename right now and send email to you. please check your email ( henrycobblah@gmail.com ) to get your information.

Please help me to check your spam box also if you don't see any email from Sales@cmsmart.net in your inbox

Best regard