Hello beloved prospective clients

I would like to share our kind and true refund case to you guys when you confuse to buy item on Cmsmart marketplace.

What happen if buyer requests a refund

Buyer can request a refund case and Cmsmart staff will work with seller and buyer to determine what should finally work out. One of most happened cases is to refund to buyer and the sales volumes from Seller will be deducted the same amount to buyer’s credit.

We will keep around 50usd deposit on seller earning amount each months, for refunds cases happened after sales. The refund for buyer will be back to buyer account in form of deposit points, not in cash. We refuse refunding cash back in any case of seller dispute.

The amounts of the order will be deducted from seller accounts.

Any case happens, please follow our buyer protection, we are here to listen and solve your problem.

Thank you

Christina Cao