Viewing custom designs

By Gary November 23, 2016 212 9 Replies

Hi,

I'm trying to view a custom design that I've uploaded to the site via the front end, but for some reason I am met with the message "Sorry, you are not allowed to access this page.".

Can you advise why this is and confirm if we can view this in the demo?

Kind regards,

Gary

9 Replies

Gary
- Submit: 23/11/2016 03:11AM
Hi Janet,

Thank you for your email. The attachment you've sent is correct, thank you, but that does not answer my question.

Is there a way I can experience the process of viewing/downloading the image via the WordPress back end?

I really need to find out if this piece of functionality is exactly what I am expecting.

Kind regards,

Gary
Janet Tran Supporter
- Submit: 23/11/2016 03:11AM
Hello Gary,

Thank you so much for your interested in our products.

Please check your email, I have just sent to you customer-design-3335.zip file.
My email is janet@cmsmart.net

Please check it and let me know if you have another questions.

Janet.
Janet Tran Supporter
- Submit: 23/11/2016 09:11AM
Hello,

Please check your email.

If you have another question, don't hesitate to contact me via email.

Have a nice day,
Janet.
Gary
- Submit: 24/11/2016 02:11AM
Hi Janet,

Thank you for your email.

I have already tested the back-end up to a point. Another representative was kind enough to provide login details to a colleague of mine. However, as stated in my original comment; I'm trying to view a custom design that I've uploaded to the test site, but for some reason I am met with the message "Sorry, you are not allowed to access this page.".

I think there may be an issue with the test websites installation. Could it be checked?

Kind regards,

Gary
Janet Tran Supporter
- Submit: 24/11/2016 04:11AM
Hello,

Please use this link as I sent you via email.
You can test our demo.

Yours sincerely,
Janet.
Gary
- Submit: 24/11/2016 04:11AM
Chào bạn,

Tôi có. Tôi đã đăng nhập vào các bản demo. Tôi cũng như một khách hàng, đưa ra một thiết kế tùy chỉnh. bây giờ tôi muốn xem rằng thiết kế tùy chỉnh thông qua kết thúc trở lại. Bản demo không cho phép tôi.

Trân trọng,

Gary

Hello,

I have. I have logged into the demo. I have also, as a customer, submitted a custom design. I would now like to view that custom design via the back end. The demo does not allow me to.

Kind regards,

Gary
Janet Tran Supporter
- Submit: 25/11/2016 02:11AM
Hi,

If you have another questions, don't hesitate to contact me.

Yours sincerely,
Janet.
Gary
- Submit: 25/11/2016 02:11AM
Tuyệt diệu! Cảm ơn nhiều!

Trân trọng,

Gary

Fantastic! Thank you very much!

Kind regards,

Gary
Janet Tran Supporter
- Submit: 25/11/2016 12:11PM
Hello Gary,

Thank you so much for your feedback.

Could you use a link I sent you via email again?
Because we will give you a full right to see in back-end.

Have a nice day,
Janet.