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AI & API

White-Label Designer for Agencies

A white-label product designer lets an agency offer online product customisation to its clients under each client's brand instead of the software maker's. With Printcart, the agency keeps one account, creates one store per client, removes Printcart branding from the Premium plan up, and puts each client's logo and colours into the designer.

Huy Nguyen (David), CEOBy Founder & CEOPublished Updated
Cover: white-label designer for agencies, with a briefcase icon and a pen tool icon

Requirements

  • A Printcart account held by the agency, with one store per client
  • Each client's brand assets: logo file, main colour and the wording of the designer buttons
  • The Premium plan or above on every store that must not show Printcart branding
  • For a custom front end: a developer who can keep the store secret on a server

Key takeaways

  • White label means the client's customers see the client's brand in the designer, the proofs and the e-mails, not the agency's and not Printcart's.
  • With Printcart an agency keeps one account and creates one store per client; each store has its own keys, public token and Store Plan.
  • Printcart branding is removed from the Premium plan up; the branded B2B workspace and white-label dashboard, proofs and e-mail come with Advanced and the Store B2B package.
  • The Design Tool SDK takes the client's logo and button colour, and the Uploader SDK takes the client's own text labels.
  • AI Services check and clean customer images before print; the agency and its client still decide what is accepted and printed.
On this page
Printcart dashboard: the web2print and POD management solution (video from the Printcart YouTube channel)This Printcart video is a tour of the Printcart dashboard, where a print store follows its orders. It shows how to set up and connect a store on Wix, Shopify or WooCommerce, import products and configure side templates, customise the storefront, and automate order fulfilment with order tracking. It also covers product personalisation, variable data printing, marketing tools such as abandoned-cart recovery, and Printcart API integration for workflow automation.

What is a white-label product designer for an agency?

A white-label product designer is an online product designer built by one company and shown under the brand of the shop that uses it. For an agency, it means offering design-your-own-product pages to its clients, each under the client's logo and colours, while the designer, the print files and the updates come from Printcart.

The term comes from retail: a white-label product is made by one company and rebranded by another so that it looks like its own. In web-to-print the product is software, and the agency sits in the middle as a reseller of a service it configures, brands and supports. If the designer itself is new to you, start with what an online product designer is; this guide assumes you know what it does and asks how an agency puts it under other brands.

Printcart's part is the same engine every Printcart app uses. The Printcart Connect integrations page, checked on 14 November 2026, lists order sync, product sync, the designer and webhooks as native on WooCommerce, Shopify and Wix, and reachable through the API for a custom storefront or app. How a developer builds on that API, from credentials to webhooks, is covered in the service guide Printcart Connect API: build custom print apps; this spoke covers the agency case.

Why do agencies offer a product designer under their clients' brands?

Agencies offer it because their clients sell custom products and want a designer that looks like part of their own shop. A web or marketing agency, a print broker or a merch studio adds the designer as a service to the stores it already builds, and keeps the client relationship, the set-up work and the support.

The client's customer should never wonder whose site they are on. A designer that suddenly shows another company's name, colours or wording breaks the trust the client's brand has built, and it invites the buyer to look for the software maker instead. The same reasoning drives white-label proofs for trade printers, where the end customer belongs to the reseller; that variant is covered in web-to-print software for trade printers.

For the agency, the choice is between building a designer for every client and configuring one engine many times. Printcart takes the second path: the designer, the print-ready PDF output and the AI tools are maintained by Printcart, and the agency's work is the set-up, the brand and the client's products. Which designer features a client actually needs is a separate question, answered in the product designer feature checklist.

Which parts of Printcart can carry the client's brand?

Six layers decide what a buyer sees: the designer window, the upload box, the Printcart branding, the client workspace, the dashboard with its proofs and e-mails, and the AI tools. All but the AI token wallet are set per store, so each client store is branded on its own.

Matrix of six layers a client sees, how each carries the client's brand, what it needs and whether it is set per store
Diagram: Printcart, from the Printcart SDK documentation and the www and solution pricing pages, checked 2026-11-14.
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<a href="https://solution.printcart.com/insight/white-label-designer-for-agencies"><img src="https://solution.printcart.com/insight/white-label-designer-for-agencies/brand-layers.webp" alt="Matrix of six layers a client sees, how each carries the client's brand, what it needs and whether it is set per store" width="1440" height="1080"></a><br>Source: <a href="https://solution.printcart.com/insight/white-label-designer-for-agencies">Printcart</a>
Where a client's brand can replace Printcart's, from the Printcart documentation and pricing pages checked on 14 November 2026
Layer the buyer seesHow it carries the client's brandWhat it needs
Designer windowThe client's logo and main button colourDesign Tool SDK options logoUrl and processBtnBgColor
Upload boxThe client's own heading, drop-zone and button textUploader SDK locale labels
Printcart brandingRemoved from the storePremium Store Plan or above
Client workspaceBranded uploads, proofs, quotes and approvalsAdvanced Store Plan or above
Dashboard, proofs and e-mailWhite-labelStore B2B or Enterprise full store package
Layout, labels and tool orderMatched to the client's flowDesigner UI and branding service, quoted

The Design Tool SDK, checked on 14 November 2026, documents two brand options: logoUrl adds the client's logo to the designer, and processBtnBgColor sets the colour of its main button. The Uploader SDK takes a locale object whose keys replace its default heading, drop-target, divider and button text, which is also how a client in another language gets its own wording.

On the Printcart pricing page, checked the same day, Remove Printcart branding is listed from the Premium plan up, and the Advanced plan adds a branded B2B workspace for uploads, proofs, quotes and approvals, a client and team invite flow, and a brand media and template library. In the comparison of full store packages, checked the same day, white-label dashboard, proofs and e-mail is included in the Store B2B, Store Marketplace and Enterprise packages.

How should an agency organise its client stores?

Give every client its own Printcart store under the agency's account. Each store has its own products, orders, store key, public token and Store Plan, so one client's designer and data stay apart from the next, and a client can later be handed its store without untangling it from the others.

This is what software people call multitenancy: one system, many tenants, each kept separate. The getting started guide, checked on 14 November 2026, creates a store with POST /stores using the account's JWT, and the authentication guide lists GET /stores and POST /stores among the account-level calls, so an agency can list and add client stores from its own tooling as well as from the dashboard.

Two account-level facts shape an agency's set-up. First, the Store Plan is set per store, as the pricing page states, so white label is bought store by store, not once for the agency. Second, AI tokens belong to the account and work on every store it connects, so one token wallet funds the AI tools of all client stores; agree in each client contract how that usage is passed on.

Credentials need the same discipline. Each store's secret stays on the agency's server, and only the public token goes into a client's storefront. Rotating a leaked key with PUT /stores/token-revoke reissues the sid, the secret and the public token of that store together, with no overlap window, so plan the client's front-end deploy for the same moment.

How do you set up a white-label designer for a client, step by step?

Set it up in six steps: agree the brand rules, create one store per client, choose the plan of each store, embed the designer with the client's brand, brand what the client's customers receive, then test a real order and hand over. Steps one and six are with the client; the rest is the agency's work.

Six steps: brand rules, one store per client, plan per store, embed and brand, proofs and e-mails, test and hand over
Diagram: Printcart, from the Printcart getting started, authentication and SDK documentation and the www pricing page, checked 2026-11-14.
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<a href="https://solution.printcart.com/insight/white-label-designer-for-agencies"><img src="https://solution.printcart.com/insight/white-label-designer-for-agencies/agency-setup-flow.webp" alt="Six steps: brand rules, one store per client, plan per store, embed and brand, proofs and e-mails, test and hand over" width="1440" height="1080"></a><br>Source: <a href="https://solution.printcart.com/insight/white-label-designer-for-agencies">Printcart</a>

Step by step

  1. Step 1: Agree the brand rules with the client

    Write down which brand appears where: designer window, upload box, proofs, e-mails and invoices, and which notices must stay. This list becomes the acceptance test at hand-over.

  2. Step 2: Create one store per client under the agency account

    Create a separate Printcart store for each client, from the dashboard or with POST /stores, so every client gets its own products, orders, keys and public token. Keep each store's secret on your server only.

  3. Step 3: Choose the plan of each store

    Put every client store that must not show Printcart branding on the Premium plan or above. Choose Advanced when the client needs the branded B2B workspace, API keys or a client invite flow.

  4. Step 4: Embed the designer and apply the client's brand

    On WooCommerce, Shopify or Wix, install the Printcart app on the client's store. On a custom front end, load the Design Tool SDK with the store's public token and pass the client's logo and button colour; set the upload box wording with the Uploader SDK locale.

  5. Step 5: Brand what the client's customers receive

    Check every proof, e-mail and dashboard page a buyer can see. Use the white-label dashboard, proofs and e-mail of the Store B2B package, or send your own messages from webhooks, so no message carries another brand.

  6. Step 6: Test a real order and hand over

    Place and approve a test order on each client store, check the print-ready file, then hand over the brand checklist, who holds the keys and how to rotate them, and get the client's sign-off.

Step four depends on where the client's shop runs. On WooCommerce, Shopify and Wix the Printcart app adds the designer to the product page, and the brand comes from the plan and the store's settings. On a custom or headless front end the SDK is loaded with the store's public token and a product id; the full build path, from product sides to the print-ready PDF, is in the Printcart Connect API guide, and the choice between an app and the API is weighed in print API integration or an app.

Step five is the one agencies forget. Proofs and status e-mails reach the buyer after the order, often weeks after the designer was signed off. The proof approval workflow guide walks through the proof and approval steps a buyer goes through; walk through them once per client and check every page and message for the right brand. Where the client's own systems send the messages, webhooks tell the agency's server when a design or project changes, so the e-mail can come from the client's domain.

Where does AI help in a white-label designer?

AI helps where customer images are checked or cleaned before print. Printcart AI Services remove backgrounds from photos and logos, rate a file's DPI, run a full preflight check and create fix jobs such as adding bleed. AI prepares the file inside the client's branded designer; the agency and its client decide what is accepted and printed.

What Printcart AI does in a white-label designer and what the agency or client still decides, from the AI Services documentation checked on 14 November 2026
AI stepWhat AI doesWhat the agency or client still decides
Background removalCuts out a photo, product or logo and returns a transparent or white PNGWhether the edge is clean enough for the client's products
DPI scoreRates a photo against the chosen print sizeWhat the client's customers are told before checkout
Full preflight checkReports problems in a print fileWhich warnings the client's printer accepts
Fix job (bleed, colour, resize)Proposes fixes for the reported problemsApprove or reject each fix, then release to print

The AI Services documentation, checked on 14 November 2026, states that the DPI score is free and that a full preflight check is metered per plan rather than per token; background removal and fix jobs are billed in tokens from the account wallet, at the price shown in the dashboard wallet before tokens are spent. The upscale fix uses the Lanczos algorithm, not AI super-resolution, so it enlarges cleanly but does not add detail. What each preflight line means is explained in AI preflight for custom print orders, and cut-outs in the designer in AI background removal and upscale in an online designer.

What does a white-label designer cost an agency?

The cost is the plan of each client store, the agency's own set-up time, and any Printcart service it buys. On the Printcart pricing page, Premium, the first plan without Printcart branding, is $49 a month per store; Advanced is $199 a month; Enterprise starts at $499 a month, all checked on 14 November 2026.

Printcart prices an agency meets, from the www and solution pricing pages and the service page, checked on 14 November 2026
WhatPriceWhat it gives the agency
Premium Store Plan$49 a month per storePrintcart branding removed, up to 100 designer products
Advanced Store Plan$199 a month per storeBranded B2B workspace, client invite flow, API keys
Enterprise Store PlanFrom $499 a monthSLA, onboarding, custom B2B and partner programs
Store full store packageUSD 799 a yearA ready-made store with the Premium licence
Store B2B full store packageUSD 1,814 a yearB2B store, Advanced licence, white-label dashboard, proofs and e-mail
Designer UI and branding serviceFrom $1,200, quoted after reviewBrand colours, labels, tool order and a simpler flow, built on staging

Plans of stores on Shopify and Wix are billed through those platforms, and plans of WooCommerce and direct stores through PayPal, as the integrations page states. That matters for an agency: decide per client whether the client pays the plan on its own platform account or the agency pays and invoices it.

What should an agency check before it promises white label?

Check four things before the contract: which notices must stay, what the client's plan allows, which front end the client runs, and who owns the keys after hand-over. White label covers what buyers see; it does not remove legal or platform notices, and deeper designer changes are custom work.

The Designer UI and Branding Customization service page, checked on 14 November 2026, lists what it does not include: removing required legal or platform notices, features that need core designer changes, and plan fees, because branding removal depends on the plan. Put the same three lines in the agency's own client contract, so the promise matches what can be delivered.

The front end changes the work. A client on WooCommerce, Shopify or Wix gets the native app; a client on a custom front end needs the SDK and a developer, and API keys for that need the Advanced plan or above. And decide at the start who holds each store's secret once the project ends: the agency for a managed service, or the client for a hand-over, with a key rotation on the day the owner changes.

Should the agency do the set-up itself or have Printcart do it?

Do it yourself when the agency already builds WooCommerce, Shopify or Wix stores and its clients need the standard designer with their logo and colours. Have Printcart do it when a client needs its own designer flow, a custom front end, or several stores kept in step.

The Printcart services for agencies are quoted per project and delivered remotely. Designer UI and branding customization tunes colours, labels, tool order and flow to a client's brand. Cloud API developer onboarding gets the agency's developers from keys to a print-ready file, and custom theme and headless storefront integration puts the designer into a custom front end. For an agency that runs several shops for one client, multi-store order sync brings their orders together. All of it is listed under Printcart custom development.

When a client needs a whole store rather than a designer, the full store packages are set up by the Printcart team with products and print options in place; the B2B print store includes the white-label dashboard, proofs and e-mail. The designer itself is described on the online product designer feature page.

To start, check the Printcart Connect integrations matrix for your clients' platforms, then ask for a written scope and price from the contact block on this page. Printcart is a brand of Netbase JSC; services are delivered remotely, and contracts and payments are made with the company.

Frequently asked questions

What is a white-label product designer?

It is an online product designer made by one company and presented under another company's brand. The end customer sees the shop's logo, colours and wording in the designer, and the software maker's name is removed from what buyers see.[12]

Can an agency run several client stores from one Printcart account?

Yes. A Printcart account can create several stores, and GET /stores lists them. Each store has its own store key, public token and Store Plan, so one client's designer, products and orders stay apart from another client's.[4][5][3]

Which Printcart plan removes Printcart branding?

The Premium Store Plan and every plan above it list Remove Printcart branding on the Printcart pricing page, checked on 14 November 2026. The plan is set per store, so each client store that must be white label needs its own Premium plan or higher.[3]

Can the designer show the client's own logo and colours?

Yes. The Design Tool SDK takes a logoUrl option for the client's logo and a processBtnBgColor option for the main button colour, and the Uploader SDK lets you replace its text labels. Deeper changes to layout, labels and tool order are a quoted Printcart service.[6][7][11]

Who pays for AI in a white-label designer, and who decides on its results?

AI Services such as background removal and print-file fix jobs bill the token wallet of the Printcart account, and tokens work on every store the account connects, so the agency's account pays unless the contract passes it on. The agency or the client still decides which result is accepted and printed.[9][3]

Sources

  1. Store, MIS and ERP integrations (Printcart Connect), checked
  2. Cloud API for the Designer (Printcart Connect), checked
  3. Printcart pricing for merchants: Store Plans and AI Wallet (printcart.com), checked
  4. Getting started with the Printcart REST API (Printcart docs), checked
  5. Authentication: credential types and rotation (Printcart docs), checked
  6. Design Tool SDK (Printcart docs), checked
  7. Uploader SDK (Printcart docs), checked
  8. Webhooks (Printcart docs), checked
  9. AI Services: removal, preflight, upscale (Printcart docs), checked
  10. Full store pricing: Store, B2B, Marketplace, Enterprise (Printcart), checked
  11. Designer UI and Branding Customization (Printcart service), checked
  12. White-label product (Wikipedia), checked
  13. Reseller (Wikipedia), checked
  14. Multitenancy (Wikipedia), checked

About the author

Founder & CEO, Printcart

Huy Nguyen (David) is the Founder and CEO of Printcart. Questions about this article go straight to him and the Printcart team.

LinkedIn

Tell us what you want to sell. Huy Nguyen (David), our CEO, and the sales team reply with a written scope and quote.