Services
Support, maintenance and training services
Support and maintenance services keep a live Printcart store healthy after launch. The Printcart team offers managed care for Printcart and Printcart Canvas stores, priority support with an SLA plan, store audits and health checks, product designer performance optimisation, and team training and admin workshops, all delivered remotely by the people who build the platform.
6 services
Support & maintenance services
Each service page lists what is included, how the work runs and how to request a quote.
Managed care and SLA (3)
Printcart Managed Care
A monthly plan that watches your Printcart updates and order errors and handles small changes.
View serviceCanvas Managed Care
Monthly care for your Printcart Canvas store: order and file monitoring, price and template updates, and a monthly block of configuration h…
View servicePriority Support Plan
A monthly priority support plan with written response targets and an escalation path.
View service
Audits, performance and training (3)
Printcart Store Audit and Health Check
A written audit of your live Printcart setup with prioritised findings and optional fixes quoted separately.
View serviceDesigner Performance Optimization
Measured improvements to how fast the Printcart designer loads and responds, with before and after results.
View serviceTeam Training and Admin Workshop
A hands-on team session on running Printcart day to day, with a written handbook.
View service
More services
Other kinds of services
Setup & launch
Install, configure and launch Printcart on your store.
View servicesMigration
Switch to Printcart from another designer or store.
View servicesIntegration
Connect fulfilment, MIS, ERP, marketplaces and APIs.
View servicesCustom development
Custom features, apps, designers and marketplaces.
View servicesDesign & templates
Store design, templates, artwork and asset libraries.
View servicesAI services
AI background removal, upscaling and preflight.
View services
Working with Printcart
Remote delivery, one company contract
Printcart is a brand of Netbase JSC. Every Printcart service, from full web-to-print stores and custom development to integration and ongoing support, is delivered remotely, so a merchant in any country and any industry can work with us. Netbase has worked with clients in 80+ countries. Contracts and payments are made with the company, Netbase JSC. Payment is by bank transfer to the company account or by PayPal. To discuss a project, contact our CEO, Huy Nguyen (David), on WhatsApp at https://wa.me/84937869689 or by email at sales@printcart.com.
Talk to us about support & maintenance
Talk to our CEO, Huy Nguyen (David), or the sales team. Every service comes with a written scope and quote.
