Maybe anybody outthere knows how this works? I have been writing now several mails, opened tickets - nothing happens. But maybe some kind person out here can help me with the following questions:
- on the product designer you find the tab: Text >> how can I add my own prebuild text elements and stop showing the predesigned ones. Sorted in categories so that per product only certain appear
> same for cliparts
- after having received an order. When downloading the final pdf the "Marks for cutting" the product don't show on top but on the lowest layer.. what do I do wrong?
- image upload: is there a way to add a gallery of my own?
- how can I restrict Text to a certain area > a very basic option on other product builders
- In order to create templates I need all tabs in the backend but is there a way that within the clients product builder the tabs > templates, > image and >more do show only in certain products but not in all. Meaning I want to choose per product what tab shows. So if only text can be changed there is no need to show the image upload tab etc.
- I there anyway to set up templates in indesign, export them to .json and import them.
- and last for the moment: They advert that you can crop images with shapes - this option is nowhere to be found... What I would need is to predefine certain areas where the client simply exchanges the placeholder with his foto.
- and I take it that there is no way to add pattern repeats, right?
I am very thankful to any help solving my different questions.
Hello
I am Janet, the sales consultant.
I already saw your ticket and your email sent yesterday.
We are rely for the late reply.
Our support team will check your ticket and reply to you a.s.a.p
Best Regards,
Janet