how do i unselect print areas by default, so that only one print area is selected when a customer opens the product page before they start their design. Ive selected the correct print areas as default in printing options, but when the product page loads it selects all print areas by default. This causes a price increase that scares people away.
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Hello Amos Hack
Many thanks for contacting us.
I am Janet - product consultant at Cmsmart.net
We believe that we can help you the best when we know exactly what you want.
In your questions, you mentioned the "print areas" but it is not very clear.
So for us to give you the best advice for your business, could you provide more information about it. It would be great if you could send us some pictures of your problem.
Looking forward to hearing from you soon.
Best Regards,
Janet
im using teepro and nb designer for a shirt design company, when the product page loads, i want the default variants to be front side only, currently when the product page loads it selects front side, back side, left sleeve and right sleeve, this makes the price go up and my customers arent smart enough to unselect them so they just leave and buy else where. I have select the front side as "default" in the print options but it still select all four sides when the page loads. Ive gone into phpmyadmin and found the print option but I cant figure out which number to change in order for the correct shirt side to be selected when the product page loads.
Also when using bulk variation, theres are +/- symbols ontop of the add to cart button.
please help
https://drive.google.com/file/d/1BQLRjlO4GVJVF0FG4gcN77fFt7PkH46y/view?usp=sharing
here is the sql data from phpmyadmin on how the page loads as it pertains to the default print area selected, im not sure what value to change to get it to select the correct variation when the page first loads.
general";a:16:{s:5:"title";s:41:"Select the area(s) would like to print on";s:11:"description";s:150:"These are the areas of the shirt where you would like to print onto, this will enable you to add your design to these areas during the design process.";s:9:"data_type";s:1:"m";s:10:"input_type";s:1:"n";s:12:"input_option";a:3:{s:3:"min";s:1:"1";s:3:"max";s:1:"4";s:4:"step";s:1:"1";}s:11:"text_option";a:2:{s:3:"min";s:1:"0";s:3:"max";s:3:"999";}s:13:"upload_option";a:3:{s:8:"min_size";s:1:"0";s:8:"max_size";s:3:"100";s:10:"allow_type";s:12:"png,jpg,jpeg";}s:7:"enabled";s:1:"y";s:8:"required";s:1:"y";s:10:"price_type";s:1:"f";s:15:"depend_quantity";s:1:"n";s:5:"price";s:0:"";s:12:"price_breaks";a:4:{i:0;s:0:"";i:1;s:0:"";i:2;s:0:"";i:3;s:0:"";}s:10:"attributes";a:1:{s:7:"options";a:4:{i:0;a:7:{s:12:"preview_type";s:1:"i";s:5:"image";s:4:"3344";s:5:"color";s:7:"#ffffff";s:4:"name";s:10:"Front side";s:8:"selected";s:2:"on";s:3:"des";s:7:"default";s:5:"price";a:4:{i:0;s:1:"0";i:1;s:0:"";i:2;s:0:"";i:3;s:0:"";}}i:1;a:6:{s:12:"preview_type";s:1:"i";s:5:"image";s:4:"3341";s:5:"color";s:7:"#ffffff";s:4:"name";s:9:"Back side";s:3:"des";s:0:"";s:5:"price";a:4:{i:0;s:1:"1";i:1;s:0:"";i:2;s:0:"";i:3;s:0:"";}}i:2;a:6:{s:12:"preview_type";s:1:"i";s:5:"image";s:4:"3343";s:5:"color";s:7:"#ffffff";s:4:"name";s:12:"right sleeve";s:3:"des";s:61:"If you were wearing the shirt this would be your right sleeve";s:5:"price";a:4:{i:0;s:1:"1";i:1;s:0:"";i:2;s:0:"";i:3;s:0:"";}}i:3;a:6:{s:12:"preview_type";s:1:"i";s:5:"image";s:4:"3342";s:5:"color";s:7:"#ffffff";s:4:"name";s:11:"left sleeve";s:3:"des";s:60:"If you were wearing the shirt this would be your left sleeve";s:5:"price";a:4:{i:0;s:1:"1";i:1;s:0:"";i:2;s:0:"";i:3;s:0:"";}}}}s:12:"page_display";s:1:"1";s:12:"exclude_page";s:1:"0";}s:11:"conditional";a:1:{s:6:"enable";s:1:"n";}s:10:"appearance";a:2:{s:12:"display_type";s:1:"s";s:20:"change_image_product";s:1:"n";}s:8:"nbd_type";s:4:"page";}i:1;a:4:{s:2:"id";s:14:"f1552202473462";
Has there been any solution to this problem ? I am also facing this issue. Help please on the issue. Thank you
Hello,
Please kindly help to submit a support ticket at this link http://cmsmart.net/your-profile/user_list_ticket
Our support team will check what the problem is and help you.
Best Regards,
Janet