Neither it's included in the order confirmation email.
Therefore, the admin can't retrieve the file to print it.
How can the admin get a file linked to an order ?
best seller
4.9/5 ratings
WE ARE IN LOVE WITH CLIENT
Recently, we discovered how client loving working with us by their 5 star recommedation
Ecommerce Solution
DEVELOPMENT Services
Meet Princart
Since 2012 we aim to become the leader in providing completed ecommerce solutions to SMB business around the world. Today we have been supporting over 50,000+ clients and work for 2,300+ projects on different aspect of development services for your ecommerce business. Become trusted partner and grow up with your business is our sole priority.
Netbase Company (JSC). Copyright © 2012-2024 Printcart.com. All Rights Reserved.
Top
Hello Eric,
Many thanks for your purchasing our plugin.
I am Vincent From CS Department at Cmsmart.net. It is my pleasure to support you in this case.
Please create a ticket at http://cmsmart.net/your-profile/user_list_ticket and provide your information for us as admin account of your website, FTP account and your server cPanel info to get a professional support.
If you don’t know how to create a ticket, you can refer this link here: https://www.youtube.com/watch?v=BeoydX802w4&feature=youtu.be&t=3
Our support team is always available to help you.
Best regards,
Vincent
Email: Vincent@cmsmart.net
Skype: Vincent@cmsmart.net
Phone: +84 868 901 261
Ticket opened. Thanks for your answer Vincent.