I got the license less than one year ago and was not able to properly build a website and make it run for several months.
Now I'm trying to install the plugin in another website with the same domain but is not working and receive the message "expired license"....
looks like I have to buy the same plugin again... or Wordpress and Printshop do not allow to use.
How can this issue be fixed.
Haraldo
4.9/5 ratings
Hello Haraldo,
Your Premium license has been expired so you cannot use it anymore.
To extend the license, you could go to your download dashboard on Cmsmart.net
Find the online design plugin tab and click on extend now button to extend your license, see this for reference: https://prnt.sc/s0858x
Please let me know if this helps or if you have any other questions.
Best Regards,
Janet
Hey
Just renewed and extended my license and now I'm getting the follow message when trying to install with the license number.
"Exceed your number of domain license"
and in fact I'm trying to have it installed on the same domain from start that I wasn't able to bring to live and now I'm trying again.
I'm starting to have the feeling that this locks like a scam to make customers keep paying... Never heard anything like after 6 months someone can't use what have bought when yours are saying that license is for life...
Need an urgent feedback.
Haraldo
Hello Haraldo,
Please kindly help to submit a support ticket at this link http://cmsmart.net/your-profile/user_list_ticket
Our support team will check your website to find the cause and help you to fix it.
Best Regards,
Janet