Magento Product Designer

By Josh Purchased November 02, 2016 546 4 Replies

My designer has not functioned properly since I purchased it. It does not work like the demo.

Problem 1: I am trying to figure out why my .svg files are not configurable for color changes.
Problem 2: Even when I have customer uploads turned off, they are still able to upload files. Neither setting turns it off.
Problem 3: After selecting art to be added, there is a dark tint covering my entire screen. I have to click the screen to get it to go away.

I need these issues resolved quickly so I can take my site live.

4 Replies

Josh Purchased
- Submit: 02/11/2016 10:11AM
I also get these errors:

Uncaught SyntaxError: Unexpected token < productdetail.js:2

Uncaught TypeError: $j(...).multiselect is not a function (index):1060

XMLHttpRequest cannot load javascript:void(0). Cross origin requests are only supported for protocol schemes: http, data, chrome, chrome-extension, https, chrome-extension-resource. send @ jquery-1.11.3.min.js:5 jquery-1.11.3.min.js:5

XMLHttpRequest cannot load javascript:void(0). Cross origin requests are only supported for protocol schemes: http, data, chrome, chrome-extension, https, chrome-extension-resource.send @ jquery.min.js:4 jquery.min.js:4
Janet Tran Supporter
- Submit: 02/11/2016 10:11AM
Hello Josh,

Thank you so much for purchasing our product.
I am Janet, working as Senior Customer Service Manager on Cmsmart marketplace. I am happy to support you.

Please create a ticket at http://cmsmart.net/your-profile/user_list_ticket to get a professional support.
Our support team is always available to help you.

Have a nice day,
Janet
Josh Purchased
- Submit: 04/11/2016 07:11AM
I have created tickets. The response time is incredibly slow.
Janet Tran Supporter
- Submit: 06/11/2016 08:11AM
Hello Josh,

Sorry for this mistake. Because your problems is very differcult so our developer need much time. Please wait us. We will try our best to help you.

Your sincerely,
Janet.