Is it possible to download the exact file that is uploaded? Someone said the files keep coming out too small and they're unable to print on shirts.
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Hello Cory,
Many thanks for your contacting us. I am Vincent, working as Senior Account Manager and Consultant at Cmsmart. My pleasure to support you in this case.
Yes, you can. It is on the order → View detail design: http://prntscr.com/pakxih
You can download the raw of (the original images uploaded by customer)
If you have any questions, feel free to let me know
Regards,
Vincent
Sales Consultant Manager
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Email : vincent@cmsmart.net
Skype : live:vincent_4281
Phone/Whatsapp: +84 868 901 261