Hi support team
The Auto Renewal, Does it means I pay 179.69 once and continue paying 39.99 every 6 months then the service remain and will not expired ? How many products can i put on the website ?
after installing the NBDesigner plugin , I must install another clip art plugin where i have to pay for the monthly fees ?
hingshinw@gmail.com
Hello
Many thanks for your interest in our product.
I am Janet, product consultant at Cmsmart.net
We have 2 types of payment method: Auto-renewal & Standard
**Auto-renewal: You will pay $179.69 to get the product and receive our support or download and upgrade for FREE in 6 months.
After that, you need to pay a small recurring fee every 6 months ($39.99) to expend the license key, support, download, and upgrade.
You can cancel this recurring fee at any time.
After canceling you can use the plugin for a lifetime but cannot get any support from our team or upgrade to the latest version.
If you cancel the recurring fees, your Online Design license key will be expired.
**Standard Payment: You only pay ONCE for this plugin ($192.27) and receive our support, download and upgrade FREE in 6 months.
But after 6 months, if you want to upgrade, download or support, you have to buy it again with 45% OFF ( around $105.75).
If not, your Online Design license key will be expired.
WHAT HAPPENS WHEN YOUR ONLINE DESIGN EXPIRED?
- If you integrated this tool for more than 5 items before, you could use it for those items but cannot add more products with this tool
- If you integrated this tool less than 5 items before, you would have been used it for 5 items at maximum
- Your Media Library (including 200+ templates; 25,000+elements; 1,500,000+ images) is not available for your website
- You cannot export design files to PDF or high-resolution files
That means if you use the Premium plugin, you could have unlimited products with online design feature on your website. You also could use the media library with our templates and clipart. If you want to have more clipart, you could add your own.
Please let me know if this helps or if you have any other questions.
Best Regards,
Janet
Hello Janet,
I bought a Magento theme from you guys. I didn't use the 6 months free support fully because site was not in production and i was ill.
I have moved my site to production now and I discovered the default "New User Account Registration is not working"
No Error on page
No user account created
Nothing.
I reached out to your support and i was told i have to pay for another support month. Note that this is the theme default user registration that should work by default.
Hi Awonuga,
Thank you for your contact. We understand your issue and will check the issue for you,
Kindly continue to work with us in the ticket.
Best regards,
Ken