hello, tried out the free plugin on WordPress and would love to purchase the premium version. Tried creating a two sided business cards with two sides. but couldn't. Hos do i do that? i need to be sure before i pay.
Saw the two sided card in your site demo and it worked. Why am i unable to create same two side card on the free plugin?
4.9/5 ratings
Hello Olaniyan Sandra,
Many thanks for your interest in our products. I am Janet here, it is my pleasure to support you in this case.
With the Online designer tool, you can add many sides so you don't worry about that.
In your website now, could you re-install the latest version for this tool on WP.org? If you still have this issue, kindly let us know your site information. We will check for you.
You can contact me via Skype or WhatsApp to get the quick response. I am available to support you.
Have a nice day,
Yours sincerely,
Janet.
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Skype/ Email: janet@cmsmart.net
Phone/ WhatsApp: +8491 402 5709
I have new version on plugin. but i have re-downloaded another as you said but still same issue. i can only see one side of the card, how do i create another side of a card or design. Dont you guys have documentation?
Check screenshot: https://screenshots.firefox.com/EBXX92ewO9H1DW0c/127.0.0.1
https://screenshots.firefox.com/FwlnlSlnwJbPyEQY/127.0.0.1
Also, why is the function to export design not working from the design portal?
Hello Olaniyan Sandra,
Could you add my Skype or WhatsApp now? And then please let us know your site information. We will help you check this issue shortly.
I am waiting for your connecting.
Best regards,
Have a nice day,
Janet.
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Skype/ Email: janet@cmsmart.net
Phone/ WhatsApp: +8491 402 5709
Hello, i am not on WhatsApp.
Still using your LITE version
1. Why is the function to export design not working from the design portal?
2. Is it possible to design a template in core draw format and upload which will still be editable for my customers as templates? Tried the import function but when imported, nothing appears in the design?
Theses are my concerns.
Hello Olaniyan,
I have just sent the feedback via WhatsApp to you. You can check again here: You can only create a template by adding text, clipart, image ... like the way, the user designs the product.
And you only import the .json file exported from the design editor.
Is it clear now?
Best regards,
Janet.
I will love to remove the Re-Upload Design or re-edit button at cart page, how do i remove it?
Thank you.
Hi Alaniyan,
About this question, it is not available in our plugin. However, if you upgrade to the premium version for Online Designer tool, we will make the small customization for you.
Best regards,
Have a nice day,
Janet.