Hi Team,
I have purchased your product “Custom Product Designer”.
It is not working at all. However I have applied all the steps given by you in the documentation. It 's only showing at the bottom of the page how to design a product instruction as you can see in the attached image.
We aren't getting “design” button below “add to cart” button. So please fix this problem as soon as possible because it is too late now. And if it is not possible from your side then refund my money so that I can buy some other extension.
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Dear Anurag,
Thank you so much for your purchasing our products.
Please follow your ticket and our developer will help you resolve your problems.
Best regards,
Janet.
Its being 4 days now and I have not get any response from your side. I have called you yesterday but you have not picked up my call on skype.And from everywhere I just get the same response on CMS mart that "our developer will help you but there is no help since 4 days.
It is delaying my project now. So let me know it is possible to solve the problem otherwise refund my money back.
Thanks
Hello Anurag,
Sorry for late reply because we have 2 days off weekend.
Please follow your ticket, Susan Lay and Victor have just feedback for you.
Janet.