Many thanks for your using our products. I am Vincent from Customer Service Department at Cmsmart.net. It is my pleasure to support you in this case.
Kindly create a new ticket in which you provide us with your FTP and Cpannel so that I can check and support you.
Best regards,
Vincent
Email: Vincent@csmmart.net
Skype: Vincent@cmsmart.net
Phone/ Whatapps: +84 868 901 261
I'm happy to see that you are still offering your support, but I would be more happy if you would have done that with my request, which has now been unanswered for more than a month, no matter how hard I tried to get a response...
Hello Robert,
I am Vincent here. How are you?
I hope you are doing very well.
As our dev said on ticket, our product does not meet your requirements so that we could not make this customization for you. Maybe we will try our best to make an improvement for the next version in the future.
Best regards,
Vincent
Email: Vincent@csmmart.net
Skype: Vincent@cmsmart.net
Phone/ Whatapps: +84 868 901 261
Your dev said 'We will consider your request and notify you if we have any solution.'. After which I have sent more replies to the ticket and several Skype messages to you personally. It has been solent on both fronts and my clients have abandoned your 'solution' for lack of support and feedback.
Hi Quiriconi,
Many thanks for your using our products. I am Vincent from Customer Service Department at Cmsmart.net. It is my pleasure to support you in this case.
Kindly create a new ticket in which you provide us with your FTP and Cpannel so that I can check and support you.
Best regards,
Vincent
Email: Vincent@csmmart.net
Skype: Vincent@cmsmart.net
Phone/ Whatapps: +84 868 901 261
I'm happy to see that you are still offering your support, but I would be more happy if you would have done that with my request, which has now been unanswered for more than a month, no matter how hard I tried to get a response...
Hello Robert,
I am Vincent here. How are you?
I hope you are doing very well.
As our dev said on ticket, our product does not meet your requirements so that we could not make this customization for you. Maybe we will try our best to make an improvement for the next version in the future.
Best regards,
Vincent
Email: Vincent@csmmart.net
Skype: Vincent@cmsmart.net
Phone/ Whatapps: +84 868 901 261
Your dev said 'We will consider your request and notify you if we have any solution.'. After which I have sent more replies to the ticket and several Skype messages to you personally. It has been solent on both fronts and my clients have abandoned your 'solution' for lack of support and feedback.