I've recently came across yoru plugin and I'm trying to build a demo for a client of mine. That being said, whenever I check the "Enable NBDesign" on the woocommerce product it display the whole interface proplerly.
The issue is that it never saves the information. When I click "Update Product" it simply refreshes the page and unchecks the box like I've never checked it in the first place.
Did I forget a step?
Thanks.
4.9/5 ratings
Hi Charles,
Thank you for interested in our product.
I checked that you didn't purchase our online design plugin, did you try to build a demo with our trial version? Maybe it got some errors.
You can test our demo at the following link:
Frontend: http://preview.cmsmart.net/demo/woocommerce-online-product-designer-plugin
Backend: http://demo5.cmsmart.net/nbdesigner/wp-admin/
Account: demo/welcome
If you have any confuses, don't hesitate to let me know.
Regards,
Vincent
I must be doing something wrong, even the demo gives me the same error. (Cleared cache, tried Firefox and removed the extentions.)
Am I missing a step?
Create a product
Check "Enable NDesign" and I get this section.
https://gyazo.com/3275f52d8d72f0f897f9351a69fccce0
Then I set up values and click "Update"
https://gyazo.com/ffbfd61cb2c2fe4bce7c12b965a00dee
On your demo website :
https://gyazo.com/e2fa153f8c125126ce1c65640d580c10
Hi Charles,
Thanks for your response.
The problem is you didn't activate the plugin.
You need to get the free license and activate for your site.
You can find the free license at the tab: NBDesigner-> Settings
Regards,
Vincent
Hello,
I knew it was some silly step I forgot.
Thanks a lot, I'm already contacting the client with a demo and high recommendations. Amazing support speed and great features :)
Hi,
Thank you so much
If you want to integrate any function for your site and your client, don't hesitate to let me know. The best price is waiting for you.
Regards,
Vincent