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Hello Massoud Khodaei,
Many thanks for contacting us.
I am Janet, product consultant at Cmsmart.
For the first question, could you let us know you are using the free version of the Online Designer Plugin or the Premium one? Cause this function is only available for Premium version.
If you are using the free version, I recommend upgrading to the Premium version of the plugin.
If you already owned the Premium version, you can create a support ticket at this link: http://cmsmart.net/your-profile/user_list_ticket
Our support will guide you in detail on how to do it.
For the second question, you also can submit a support ticket. Our support will check and provide you the best advice for your business.
Best Regards,
Janet