Hi there
This is really an impressive tool. In order to create a template for a product, I need to do it online (or import a previous designed template as a .json file)
Just wondering if I could upload an layer image to create the template? This is useful, because I do not need to create the template online for each of my products. Instead, I can upload an layer image (designed in another sofware, such as .psd file) as the template.
Looking forward to hearing from you.
Sherry
4.9/5 ratings
Hi Tonghuan,
Many thanks for your contacting us. I am Vincent, working as Senior Account Manager and Consultant at Cmsmart. My pleasure to support you in this case.
I am so sorry to say that currently our products does not support these formats.
Let me know if you still have any questions.
Regards,
Vincent
Sales Consultant Manager
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Email : vincent@cmsmart.net
Skype : live:vincent_4281
Phone/Whatsapp: +84 868 901 261
Hi Vincent
Thanks for your reply.
Is it possible to design the template offline (e.g., as a .json or .svg file) and then upload as a template?
I will have a large number of products (>500) with a design option. It will take a long time for me to design the template online. Instead, I already have layer images (with text) locally saved for all my products.
Regards,
Sherry
Hi TongHuan,
There is only way is create template on Web design Editor.
Regards,
Vincent
Sales Consultant Manager
-----------------------------------------
Email : vincent@cmsmart.net
Skype : live:vincent_4281
Phone/Whatsapp: +84 868 901 261
Hi Vincent. Can I add a question to this feed that might be useful.
If I want to create a business card for a client. How do I go about uploading there logo. What format can I put there logo onto the template. Its cant be a jpeg as it will be low resolution. What file formats to you support for logos for companies.
Another example would be if you have a back ground image of a leaflet. How would I upload this template so this can be a locked field.
Then I will add layers on to for text.
I installed your product a few days ago and have left support tickets for other questions, but im not getting to the bottom if any of this is possible?
Please can you come back to me.
Thanks
Hi Bradley,
Yeah i will update on ticket for you today.
Regards,
Vincent
Sales Consultant Manager
-----------------------------------------
Email : vincent@cmsmart.net
Skype : live:vincent_4281
Phone/Whatsapp: +84 868 901 261