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Can i use CustomerEngagePro along with other analytic tools like Google Analytics other Private Analytics?

Prashanthi Kolluru

created by Prashanthi Kolluru 2017-05-22 09:27:34

YES you can use any combination of analytics along with CustomerEngagePro Analytics tool. However, the disadvantage is, it would add an additional load to the page, there by increasing the page load time.

faq

Will you provide support?

created by Elsner Technologies 2016-12-22 07:40:02

Yes, we will provide suport

faq

does it works on third party theme?

created by Elsner Technologies 2016-12-22 07:40:02

Yes , it working good on third party theme.

faq

What type and size of image I have to upload to get good result?

created by Elsner Technologies 2016-12-22 07:40:02

You have to upload transparent image (png) with size of 128 * 128 to get good result.

faq

Is there any new functionality in this extension than other provider?

created by Elsner Technologies 2016-12-22 07:40:02

Yes , we will provide preview of sticker in admin pane

faq

In case of any other queries regarding this extension:

created by Elsner Technologies 2016-12-22 07:25:18

faq

Who owns the review data? Me or aveJana?

Kulbhushan Kalia

created by Kulbhushan Kalia 2016-12-21 09:09:19

Its your data. So of course you own it

faq

Which platforms does aveJana support?

Kulbhushan Kalia

created by Kulbhushan Kalia 2016-12-21 09:09:19

We currently support Magento 1.9x and WooCommerce. But we are quickly adding more platforms to the list.

faq

Where do the reviews appear?

Kulbhushan Kalia

created by Kulbhushan Kalia 2016-12-21 09:09:19

Reviews appear on the website of the online store using the aveJana solution. For eg: if abc.com is using aveJana for getting reviews from customers, the reviews will appear on the website of abc.com only.

faq

Who controls the reviews on my website?

Kulbhushan Kalia

created by Kulbhushan Kalia 2016-12-21 09:09:19

You do! It is a best practice to show all reviews on your website. But sometimes you may receive reviews that do not meet your internal guidelines. In such cases you can choose not to publish them by leaving it ‘Unapproved’.