Could anybody help me out where to change the background color of the SIDE NAV on Mobile?
Now it is black.
CMSMART informed me to change it in the backend core - but they did not mention what page or file.
Thank you!
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Yes good morning, it is not clear to me. Your community forum is not for support?
I can not ask any question in the community without blocking me?
Right?
I pay support, extended support but I do not get the answers. So I try your community. I am sure among your extend customer list there will be 1 who can help me out if your support is not able to do (or willing to do), right?
Thank you so much
Note: are you a chatbot?
I do not receive real help actually but always the same answer
Goodmorning
The only reply I received was from your collegae David.
He will only help me (i have a paid support) if I write good reviews.
Sure I will but without help and solution I can write the review.
I can only write good review if 1. I received help 2. I received the final solution
Right?
So you want me to read the support ticket saying : no help UNTILL you write good reviews….?
BUT THERE IS GOOD NEWS, finally I received some guiding from David just now. It is not fully solved but it is already a direction.
After this is completed I can write a review it can never be a condition of help if I pay for support, correct?
So I wait until solved.
Update template.
Situation: I bought template + plugin.
I paid for installation
I pay for support
Now the theme is outdated.
I asked about 10times for the update.
Finally this answer came:
I talked to the developer, they told me that your customization is done on the parent theme
So to update the theme you need to pay a fee of $100-$200 we will update it for you
And we will also ask the developer to find a solution to move that custom the child theme.
Thank you so much
Best Regard
Goodmorning
I paid for the installation and I have a continuous support - I pay for.
Now you want to fuck me again and ask 100-200 usd to update a simple theme. What kind of people are you?
As I can read everywhere: you need to do custom coding and setting on child themes; So you did this on purpose to ask money again.
I paid software, I paid installation and I pay support.
We want to update the theme it selves, like with normal themes: we pay for lifetime updates. Now you ask money again?
You are evil company?
I have checked the 'new theme zip file' you have send me and I see that the newest file dates December 2020: I ask again what files are new?
When I pay templates, which I do for 20 years already, I always have support, at least 1 year. You do not have support for the theme, not 1 day? Strange isn't it.
You ask money for every step?
I am sure the update of the theme is included in the software.
And yes ON TOP I pay support.