Support & Managed Carewoocommerceshopifywix
Team Training and Admin Workshop
A hands-on team session on running Printcart day to day, with a written handbook.
From $190 · fixed price · about Session within 1 week of booking
Written scope and price in your Helpdesk ticket. No payment now.
A hands-on team session on running Printcart day to day, with a written handbook. Pricing starts at $190, confirmed in a written scope; typical timing is Session within 1 week of booking.
A hands-on session for your team on running Printcart day to day: products, printing options, orders, templates and common fixes, with a written handbook.
Which path fits you
Full store package
A ready-built store, including the Printcart license, billed yearly.
See full store packagesWho this service is for
Teams taking over a Printcart store from an agency or growing the number of people who manage it.
The problem it solves
Knowledge that lives in one person is a risk. A structured session and a written handbook spread it across your team.
How it works
- Agenda. Topics agreed.
- Session. Live walk-through.
- Handbook. Written handbook.
- Follow-up. Questions answered in your ticket.
Deliverables
- Agenda agreed in advance
- One live session for your team
- Walk-through on your own store
- Written handbook
- Follow-up questions in your Helpdesk ticket
Process & timeline
- 1
Agenda
Topics agreed.
- 2
Session
Live walk-through.
- 3
Handbook
Written handbook.
- 4
Follow
up – Questions answered in your ticket.
Estimate, confirmed in your written scope.
Packages
Fixed
from $190
Session within 1 week of booking
One team session.
- One live session
- Written handbook
Custom quote
Custom quote
Quoted after agenda
Several sessions or teams.
- Several sessions
- Fixed price once scoped
Request a quote
Written scope and price in your Helpdesk ticket. No payment now.
What we need from you
- Team size and roles
- Topics
- Access to a staging or live store for the walk-through
Not included
- Ongoing training programmes
- Developer training (see Cloud API Developer Onboarding)
Terms summary
- Scope, price and timing are confirmed in writing in your ticket before work starts.
- Scope, deliverables, price and timeline are confirmed in writing in your Helpdesk ticket before any work starts.
- Work outside the agreed scope is quoted separately and starts only after you approve it.
- Timelines depend on how quickly you share access, files and approvals.
- Fixed-price work is invoiced as agreed in the written scope, typically a deposit to start and the balance at handover.
- Custom quotes are invoiced by milestone as set out in the written scope.
- Fees are not refundable.
Full terms
Terms for Team Training and Admin Workshop
Scope
- Scope, deliverables, price and timeline are confirmed in writing in your Helpdesk ticket before any work starts.
- Work outside the agreed scope is quoted separately and starts only after you approve it.
- Timelines depend on how quickly you share access, files and approvals.
Payment
- Fixed-price work is invoiced as agreed in the written scope, typically a deposit to start and the balance at handover.
- Custom quotes are invoiced by milestone as set out in the written scope.
- Printcart plan fees (Premium, Advanced) are billed separately from services.
Revisions
- Design and content deliverables include two rounds of revisions inside the agreed scope.
- Further changes are quoted separately.
Warranty
- Anything we configured or built that does not work as agreed is fixed free of charge within 30 days of handover.
- The warranty does not cover changes made by others after handover, third-party plugin or theme updates, or hosting problems.
Access and data security
- We ask for the minimum access needed, through your platform collaborator or staff accounts, and work on a test copy where your platform allows it.
- Never send passwords in chat or email. Access is removed at handover.
- We use your files and data only for your project.
Ownership
- You keep ownership of the products, artwork, fonts, images and content you supply, and of the templates and configuration built for your store.
- Printcart keeps ownership of its platform, designer, tools and reusable components. Custom code written only for you is delivered for use in your store, as stated in the written scope.
Cancellation
- You can cancel before work starts at no charge.
- After work starts, you pay for the work completed to that point, as itemised in the written scope.
- Fees are not refundable.
Related
From $190 · fixed price
Ready to get started?
Request a quote and we reply in your Helpdesk ticket with a written scope, price and timeline. Nothing starts until you approve it in writing.
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