Canvas Serviceswoocommerce
Canvas Managed Care
Monthly care for your Printcart Canvas store: order and file monitoring, price and template updates, and a monthly block of configuration hours.
From $149 · fixed price · about Per month
Written scope and price in your Helpdesk ticket. No payment now.
Monthly care for your Printcart Canvas store: order and file monitoring, price and template updates, and a monthly block of configuration hours. Pricing starts at $149, confirmed in a written scope; typical timing is Per month.
Monthly care for your Printcart Canvas store: order and print-file checks, price and template updates, and a monthly block of configuration hours.
Which path fits you
Full store package
A ready-built store, including the Printcart license, billed yearly.
See full store packagesWho this service is for
Canvas stores that are live and busy, whose owners would rather not watch the orders, artwork queue and price list themselves every week.
The problem it solves
A live canvas store changes: new sizes, price updates, seasonal products, a photo-quality rule that needs tuning, an order that failed to send. Left alone, small issues turn into late or wrong orders.
How it works
- Onboarding. We review your store, agree the review routine and the monthly hours.
- Monthly routine. We run the regular checks and send the note.
- Requests. You send changes in one ticket thread; we schedule them inside your hours.
- Summary. You receive a monthly summary and can adjust or stop for the next period.
Estimated time: Ongoing, billed monthly; onboarding in the first week. This is an estimate based on scope; the written scope confirms it.
Where this service fits
You can get Printcart Canvas in three ways. This service works with any of them that applies.
- The plugin on your own WooCommerce store. Install Printcart Canvas and choose a Printcart plan. See the Printcart Canvas plugin page and plans and pricing.
- A complete Canvas store. Printcart Canvas Store is a ready-made WordPress and WooCommerce store with the plugin included, sold as an annual package on this site. See the full store packages.
- A custom service (this page). We configure, build or connect what the first two do not cover, quoted per project.
Services are quoted separately from plans and store packages, and each is billed on its own. Care is for live stores on either path: the plugin path, or a Canvas Store package after launch. A store package covers the licence and the store; ongoing changes are what this service is for.
Deliverables
- A regular review of failed order sends, artwork-queue verdicts and product setup checks, with a short written note
- Fixes or clear next steps for anything the review finds
- Price and template updates from your sheet, applied and tested
- A monthly block of configuration hours for changes you ask for (new sizes, layouts per product, add-on changes)
- A named contact and a single ticket thread for all requests
- A short monthly summary of what was done
Process & timeline
- 1
Onboarding
We review your store, agree the review routine and the monthly hours.
- 2
Monthly routine
We run the regular checks and send the note.
- 3
Requests
You send changes in one ticket thread; we schedule them inside your hours.
- 4
Summary
You receive a monthly summary and can adjust or stop for the next period.
Estimate, confirmed in your written scope.
Packages
Fixed
from $149/month
Per month
Monitoring plus up to 4 configuration hours each month.
- Regular review and note
- Price and template updates
- Up to 4 hours of changes
- Monthly summary
Custom quote
Custom quote
Quoted after discovery
Larger stores, more hours or a shorter review cycle.
- More hours
- Shorter review cycle
- Fixed monthly price once scoped
Request a quote
Written scope and price in your Helpdesk ticket. No payment now.
What we need from you
- WordPress administrator access for the named contact on our side
- A named person on your side to approve changes
- Your current price file and size list
- Printcart Canvas already running on the store
Not included
- On-call support, an uptime guarantee or a fixed response-time guarantee
- New projects such as a catalog launch, a migration or an integration (quoted separately)
- Hosting, theme and third-party plugin maintenance
- Marketing, advertising and content writing
FAQ
What counts as a configuration hour?
Time spent on changes you request inside Printcart Canvas: prices, sizes, templates, layouts per product and add-ons. We log it in the monthly summary.
Do unused hours carry over?
Not unless the written scope says so.
Is this a support contract with guaranteed response times?
No. Care is business-hours support. If you need guaranteed response times, ask in your quote request.
Can I stop?
Yes. You can stop for the next billing period by telling us in writing before it starts.
Is this the same as Printcart Managed Care?
It is the Canvas-specific version. Printcart Managed Care covers other Printcart products and platforms.
Terms summary
- Scope, price and timing are confirmed in writing in your ticket before work starts.
- Scope, deliverables, price and timeline are confirmed in writing in your Helpdesk ticket before any work starts.
- Work outside the agreed scope is quoted separately and starts only after you approve it.
- Timelines depend on how quickly you share access, files and approvals.
- Care is invoiced monthly, as set out in the written scope.
- Printcart plan fees and store package fees are billed separately from services.
- Fees are not refundable.
Full terms
Terms for Canvas Managed Care
Scope
- Scope, deliverables, price and timeline are confirmed in writing in your Helpdesk ticket before any work starts.
- Work outside the agreed scope is quoted separately and starts only after you approve it.
- Timelines depend on how quickly you share access, files and approvals.
Payment
- Care is invoiced monthly, as set out in the written scope.
- Printcart plan fees and store package fees are billed separately from services.
Service levels
- Care is business-hours support. It is not on-call support and carries no uptime or response-time guarantee unless the written scope says so.
- Unused hours do not carry over unless the written scope says so.
Access and data security
- We ask for the minimum access needed, through your platform collaborator or staff accounts, and work on a test copy where your platform allows it.
- Never send passwords in chat or email. Access is removed at handover.
- We use your files and data only for your project.
Ownership
- You keep ownership of the products, artwork, fonts, images and content you supply, and of the templates and configuration built for your store.
- Printcart keeps ownership of its platform, designer, tools and reusable components. Custom code written only for you is delivered for use in your store, as stated in the written scope.
Cancellation
- You can cancel before work starts at no charge.
- After work starts, you pay for the work completed to that point, as itemised in the written scope.
- Fees are not refundable.
Limits
- Care hours are for configuration work on Printcart Canvas. They are not a development allowance.
Related
Framed, Acrylic and Metal Print Line Build
Canvas Store Brand and Market Setup
Canvas Print File and Production Automation
Split Canvas and Multi-Panel Builder
Canvas Room Scenes for Wall Art Previews
Migrate Your Canvas Store to Printcart Canvas
Canvas Print Catalog Launch
Canvas Print Pricing Matrix Build
WooCommerce Canvas Print Store Setup
- All Printcart services
- Canvas Print File and Production Automation
- WooCommerce Canvas Print Store Setup
- Canvas Print Pricing Matrix Build
- Printcart Managed Care
- Printcart Canvas plugin and demo store
- Printcart Canvas on WordPress.org
- Try the Canvas demo store
- Printcart tutorials to try the setup yourself first
- Printcart plans and pricing
From $149 · fixed price
Ready to get started?
Request a quote and we reply in your Helpdesk ticket with a written scope, price and timeline. Nothing starts until you approve it in writing.
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