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Canvas Managed Care

Canvas Managed Care is a Printcart service for canvas stores that are live and busy, whose owners would rather not watch the orders, artwork queue and price list themselves every week. You get: a regular review of failed order sends, artwork-queue verdicts and product setup checks, with a short written note. Delivered remotely by Printcart, from $149 per month.

Monthly care for your Printcart Canvas store: order and file monitoring, price and template updates, and a monthly block of configuration hours.

Updated · By , CEO of Printcart

From $149 · fixed price · about Per month

Written scope and price in your Helpdesk ticket. No payment now.

Delivered remotely · Worldwide

Canvas Managed Care

Monthly care for your Printcart Canvas store: order and print-file checks, price and template updates, and a monthly block of configuration hours.

Ways to work with us

Which path fits you

Do it yourself

Install the plugin or app and set it up with our tutorials.

See store plans

Full store package

A ready-built store, including the Printcart license, billed yearly.

Set up your project

Custom service

We do it for you, with a written scope and price.

Get a custom quote

Who this service is for

Canvas stores that are live and busy, whose owners would rather not watch the orders, artwork queue and price list themselves every week.

The problem it solves

A live canvas store changes: new sizes, price updates, seasonal products, a photo-quality rule that needs tuning, an order that failed to send. Left alone, small issues turn into late or wrong orders.

How it works

  1. Onboarding. We review your store, agree the review routine and the monthly hours.
  2. Monthly routine. We run the regular checks and send the note.
  3. Requests. You send changes in one ticket thread; we schedule them inside your hours.
  4. Summary. You receive a monthly summary and can adjust or stop for the next period.

Estimated time: Ongoing, billed monthly; onboarding in the first week. This is an estimate based on scope; the written scope confirms it.

Where this service fits

You can get Printcart Canvas in three ways. This service works with any of them that applies.

  • The plugin on your own WooCommerce store. Install Printcart Canvas and choose a Printcart plan. See the Printcart Canvas plugin page and plans and pricing.
  • A complete Canvas store. Printcart Canvas Store is a ready-made WordPress and WooCommerce store with the plugin included, sold as an annual package on this site. See the full store packages.
  • A custom service (this page). We configure, build or connect what the first two do not cover, quoted per project.

Services are quoted separately from plans and store packages, and each is billed on its own. Care is for live stores on either path: the plugin path, or a Canvas Store package after launch. A store package covers the licence and the store; ongoing changes are what this service is for.

What you get

Deliverables

  • A regular review of failed order sends, artwork-queue verdicts and product setup checks, with a short written note
  • Fixes or clear next steps for anything the review finds
  • Price and template updates from your sheet, applied and tested
  • A monthly block of configuration hours for changes you ask for (new sizes, layouts per product, add-on changes)
  • A named contact and a single ticket thread for all requests
  • A short monthly summary of what was done

How it runs

Process & timeline

  1. 1

    Onboarding

    We review your store, agree the review routine and the monthly hours.

  2. 2

    Monthly routine

    We run the regular checks and send the note.

  3. 3

    Requests

    You send changes in one ticket thread; we schedule them inside your hours.

  4. 4

    Summary

    You receive a monthly summary and can adjust or stop for the next period.

Estimate, confirmed in your written scope.

Pricing

Packages

Fixed

Per month

Monitoring plus up to 4 configuration hours each month.

  • Regular review and note
  • Price and template updates
  • Up to 4 hours of changes
  • Monthly summary
Get a custom quote

Custom quote

Quoted after discovery

Larger stores, more hours or a shorter review cycle.

  • More hours
  • Shorter review cycle
  • Fixed monthly price once scoped
Get a custom quote

Remote delivery

Work with Printcart from anywhere

Printcart is a brand of Netbase JSC. Every Printcart service, from full web-to-print stores and custom development to integration and ongoing support, is delivered remotely, so a merchant in any country and any industry can work with us. Netbase has worked with clients in 80+ countries. Contracts and payments are made with the company, Netbase JSC. Payment is by bank transfer to the company account or by PayPal. To discuss a project, contact our CEO, Huy Nguyen (David), on WhatsApp at https://wa.me/84937869689 or by email at sales@printcart.com.

What merchants say about working with Printcart

Amazing customer service and really versatile app that is helping our customers customize our products - and it's super easy to set-up!
Fabricis, South Korea · Review of Printcart Product Personalizer on Shopify App Store
Great products, fast loading, clean interface, user friendly and excellent customer support that is always there to address and resolve any customer's concern or problems. They are committed to constantly updating the app and making it better.
Rogatee Lip Essentials, United States · Review of Printcart Product Personalizer on Shopify App Store

Best Customer Support Ever

I have not optimize my site yet and did not publish any products yet. But as for the ease of use in designing the product and managing store it just great. I had some questiosn about setup and looked for some suggestions to add to my store. Talked with two representatives and they were impressed me. I felt that they card and gave full attention even if i not a big seller.
martinezdollie641 · Review of Printcart POD on Wix App Market

Before we start

What we need from you

  • WordPress administrator access for the named contact on our side
  • A named person on your side to approve changes
  • Your current price file and size list
  • Printcart Canvas already running on the store

Scope

Not included

  • On-call support, an uptime guarantee or a fixed response-time guarantee
  • New projects such as a catalog launch, a migration or an integration (quoted separately)
  • Hosting, theme and third-party plugin maintenance
  • Marketing, advertising and content writing

Real numbers, real proof

Why merchants trust Printcart

2012
Operating since

Netbase JSC, Hanoi

500+
Custom web-to-print projects

Netbase JSC

80+
Countries served

Netbase JSC clients

300+
Repeat clients

with 2+ projects

A Netbase JSC company · as of 2026-10-12

See 327 published case studies of client stores

Clients

Client storefronts

  • Home page of 73049 Dubplate, a Printcart client store

    Client store

    73049 Dubplate

    73049dubplate.com

  • Home page of B Printing, a Printcart client store

    Client store

    B Printing

    bprinting.shop

  • Home page of Comunickare, a Printcart client store

    Client store

    Comunickare

    comunickare.com

Team

The team behind your project

The roles you work with, how every project runs and the tools we build on.

  • Huy Nguyen (David), CEO

    Huy Nguyen (David)

    CEO

    Your first contact: agrees the scope, the package and the contract with Netbase JSC.

    • Web-to-print
    • Store set-up
    • Customer success
  • Solutions Architect

    Solutions Architect

    Turns your store and print workflow into a technical plan: integrations, data and print-ready files.

    • Web-to-print
    • Integrations & API
    • Data migration
    • Print-ready PDF
  • Web-to-print Developer

    Web-to-print Developer

    Sets up the product designer, the print options and the pricing rules of your store.

    • Web-to-print
    • Product designer tool
    • Pricing & options
  • Project Manager

    Project Manager

    Plans your milestones, coordinates set-up and launch, and answers your project tickets.

    • Project management
    • Store set-up
    • Customer success

Meet the team

How every project runs

  1. Step 1: Request

    Start from a quote request or a package on the pricing page.

  2. Step 2: Scoping

    We review your products, workflow and store with you and agree the scope.

  3. Step 3: Proposal & estimate

    A written scope and price before work starts.

  4. Step 4: Kick-off

    Your project is opened in our project tool with a set-up milestone.

  5. Step 5: Milestones

    Build, review and launch, approved one phase at a time.

  6. Step 6: Support & updates

    Tickets and store updates after launch while your package is active.

The stack we deliver with

  • WooCommerce
  • WordPress
  • Shopify
  • Wix
  • Laravel
  • PHP
  • AWS
  • PayPal

Product names and logos belong to their owners and show the tools we work with, not partnerships.

Get a custom quoteSee packages and pricing

Questions

FAQ

What counts as a configuration hour?

Time spent on changes you request inside Printcart Canvas: prices, sizes, templates, layouts per product and add-ons. We log it in the monthly summary.

Do unused hours carry over?

Not unless the written scope says so.

Is this a support contract with guaranteed response times?

No. Care is business-hours support. If you need guaranteed response times, ask in your quote request.

Can I stop?

Yes. You can stop for the next billing period by telling us in writing before it starts.

Is this the same as Printcart Managed Care?

It is the Canvas-specific version. Printcart Managed Care covers other Printcart products and platforms.

Can you work with a merchant in my country?

Yes. Printcart services are delivered remotely, so we work with merchants in any country. Netbase JSC, the company behind Printcart, has worked with clients in 80+ countries.

Do you support my industry?

Printcart services are not tied to one industry. Full stores, custom development, integration and support are delivered remotely; tell us what you sell and we will say plainly whether Printcart fits.

How do I pay for Printcart services?

You sign the contract with and pay the company, Netbase JSC. Payment is by bank transfer to the company account or by PayPal.

Who do I talk to?

Talk to our CEO, Huy Nguyen (David), on WhatsApp at https://wa.me/84937869689 or by email at sales@printcart.com.

Terms

Terms summary

  • Scope, price and timing are confirmed in writing in your ticket before work starts.
  • Scope, deliverables, price and timeline are confirmed in writing in your Helpdesk ticket before any work starts.
  • Work outside the agreed scope is quoted separately and starts only after you approve it.
  • Timelines depend on how quickly you share access, files and approvals.
  • Care is invoiced monthly, as set out in the written scope.
  • Printcart plan fees and store package fees are billed separately from services.
  • Fees are not refundable.
Full terms

Terms for Canvas Managed Care

Scope

  • Scope, deliverables, price and timeline are confirmed in writing in your Helpdesk ticket before any work starts.
  • Work outside the agreed scope is quoted separately and starts only after you approve it.
  • Timelines depend on how quickly you share access, files and approvals.

Payment

  • Care is invoiced monthly, as set out in the written scope.
  • Printcart plan fees and store package fees are billed separately from services.

Service levels

  • Care is business-hours support. It is not on-call support and carries no uptime or response-time guarantee unless the written scope says so.
  • Unused hours do not carry over unless the written scope says so.

Access and data security

  • We ask for the minimum access needed, through your platform collaborator or staff accounts, and work on a test copy where your platform allows it.
  • Never send passwords in chat or email. Access is removed at handover.
  • We use your files and data only for your project.

Ownership

  • You keep ownership of the products, artwork, fonts, images and content you supply, and of the templates and configuration built for your store.
  • Printcart keeps ownership of its platform, designer, tools and reusable components. Custom code written only for you is delivered for use in your store, as stated in the written scope.

Cancellation

  • You can cancel before work starts at no charge.
  • After work starts, you pay for the work completed to that point, as itemised in the written scope.
  • Fees are not refundable.

Limits

  • Care hours are for configuration work on Printcart Canvas. They are not a development allowance.

Keep exploring

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From $149 · fixed price

Ready to get started?

Request a quote and we reply in your Helpdesk ticket with a written scope, price and timeline. Nothing starts until you approve it in writing.

Get a custom quote